Public Librarian & Outreach Programs Lead

Baltimore County Public Library; Hereford (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Pay holidays

20 vacation days

15 sick days

Seven personal days per year

Health, dental, vision

Job summary

Baltimore County Public Library is seeking a Librarian to proactively assist customers with diverse library needs, provide information and materials advisory, and lead programs and outreach events. The librarian-in-charge role includes de-escalation, security incident follow-up, and collaboration with community partners.

Responsibilities span program planning, outreach coordination, customer assistance, circulation duties, and revenue handling.

Qualifications

• Bachelor's degree from an accredited college.
• LATI completion within two years or 90 hours toward MLS with MLS completion within three years of date of hire.
• Minimum of two years of customer service experience.

Responsibilities

• Plan and present programs and outreach events for all ages, in-person and virtual.
• Coordinate location-specific activities for a focus area, such as an age group, programs, outreach or marketing.
• Assist customers at their point of need to find answers to questions, with referrals as needed.
• Process all material types and devices.
• Process daily monies, prepare revenue reports and deposits.
• Use technology to serve customers and streamline workflow.
• Guides customers in selecting materials and maintains orderly collections including shelving and merchandising.
• Create and manage library customer accounts, including payments.
• Assist customers with registering for appointments, programs and reserving spaces.
• Search library website/catalog to locate and reserve items.

Skills

Customer service

Program planning

Outreach

Public speaking

Education

Bachelor's degree

Job description

Baltimore County Public Library is seeking a Librarian to proactively assist customers with diverse library needs, provide information and materials advisory, and lead programs and outreach events. The librarian-in-charge role includes de-escalation, security incident follow-up, and collaboration with community partners.

Responsibilities span program planning, outreach coordination, customer assistance, circulation duties, and revenue handling.