Public Health Licensing Admin Technician

Nebraska Department of Health and Human Services; Lincoln (NE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid holidays

Vacation and sick leave

Job summary

Nebraska Department of Health and Human Services in Lincoln, NE seeks an Administrative Technician to support licensing workflows and deliver strong customer service. This full-time role reviews and processes applications related to Behavioral Health and Consumer Services licenses, with typical hours Monday–Friday 8–5.

Responsibilities include data entry into the License Information System (LIS), updating records, coordinating with licensees and the public, and ensuring accurate documentation.

Qualifications

• Minimum Qualifications: coursework/training or experience related to research, presentation, or publication in agency programs; business administration; accounting; customer service; or technical support; includes use of word processing, spreadsheets, and database management.
• Preferred Qualifications: within the last 2-3 years; experience reviewing applications per statutes/regulations; proficiency in MS Word, Excel, PowerPoint, Outlook and Access; strong customer service and records management.

Responsibilities

• Reviews transcripts, examination scores, and other required documents for initial licensure.
• Follows procedures for issuance, renewal, audit, reinstatement, and inactivation of credentials.
• Enters licensing and renewal data into LIS database.
• Updates LIS with changes such as name, address, or death.
• Interfaces with licensees, applicants, public and others regarding licensing requirements.
• Handles routine phone calls, correspondence, maintains files, copiers and fax.

Skills

Customer service

Data entry

Microsoft Word

Excel

PowerPoint

Outlook

Access

Administrative support

Research/document review

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Access

Job description

Nebraska Department of Health and Human Services in Lincoln, NE seeks an Administrative Technician to support licensing workflows and deliver strong customer service. This full-time role reviews and processes applications related to Behavioral Health and Consumer Services licenses, with typical hours Monday–Friday 8–5.

Responsibilities include data entry into the License Information System (LIS), updating records, coordinating with licensees and the public, and ensuring accurate documentation.