Administrative Technician

Nebraska Department of Health and Human Services; Lincoln (NE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid holidays

Vacation and sick leave

Job summary

Nebraska Department of Health and Human Services in Lincoln, NE seeks an Administrative Technician to support licensing workflows and deliver strong customer service. This full-time role reviews and processes applications related to Behavioral Health and Consumer Services licenses, with typical hours Monday–Friday 8–5.

Responsibilities include data entry into the License Information System (LIS), updating records, coordinating with licensees and the public, and ensuring accurate documentation.

Qualifications

• Minimum Qualifications: coursework/training or experience related to research, presentation, or publication in agency programs; business administration; accounting; customer service; or technical support; includes use of word processing, spreadsheets, and database management.
• Preferred Qualifications: within the last 2-3 years; experience reviewing applications per statutes/regulations; proficiency in MS Word, Excel, PowerPoint, Outlook and Access; strong customer service and records management.

Responsibilities

• Reviews transcripts, examination scores, and other required documents for initial licensure.
• Follows procedures for issuance, renewal, audit, reinstatement, and inactivation of credentials.
• Enters licensing and renewal data into LIS database.
• Updates LIS with changes such as name, address, or death.
• Interfaces with licensees, applicants, public and others regarding licensing requirements.
• Handles routine phone calls, correspondence, maintains files, copiers and fax.

Skills

Customer service

Data entry

Microsoft Word

Excel

PowerPoint

Outlook

Access

Administrative support

Research/document review

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Access

Job description

The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25

Location:

Lincoln, NE

Hiring Rate:

$18.965

Job Posting:

JR2026-00029138 Administrative Technician (Open)

Applications No Longer Accepted On

(If no date is displayed, job is posted as open until closed):

09-18-2026

Job Description Summary

Join a dynamic team at the State of Nebraska's Department of Health and Human Services, Division of Public Health as a full-time Administrative Technician. We are seeking individuals who are organized, possess outstanding customer service skills, and are dedicated to supporting our team in providing excellent service.

We offer an excellent total compensation package including: 13 paid holidays; vacation and sick leave; State-matched retirement plan; health, dental, vision, and life insurance options!

This position currently reviews and processes applications related to Behavioral Health and Consumer Services licenses.

Wage: $18.965

Hours: Monday – Friday 8-5

Dress Attire: Business Casual

Job Description

Duties:

• Reviews transcripts, examination scores, and other required documents for initial licensure.
• Follows appropriate administrative procedures for the issuance, renewal, audit, reinstatement, and inactivation of these credentials.
• Enters licensing and renewal data into the License Information System (LIS) database.
• Updates LIS based upon change notifications, including name changes, deaths, and address changes.
• Interfaces with licensees, applicants, general public, and others regarding statutory and regulatory licensing and certification requirements.
• Handles routine phone calls, correspondence, maintains files, operates copiers and fax machine.

Requirements / Qualifications:

Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Preferred Qualifications: Within the last 2-3 years

• The ability to review applications/documents in accordance with statutes/regulations/guidelines.
• Computer experience including proficiency in Microsoft Word, Excel, Power Point, Outlook and Access or other similar software.
• Experience in handling phone calls and in-person customer service related to status of applications and/or required documentation.
• Experience in organizing, tracking, updating, and timely filing/retrieval of electronic and manual records/files.
• Experience in working with confidential documents and HIPAA compliance.

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.