Public Health Dispatch & Animal Bite Coordinator

Joincountypd; Missouri; On-site; USD 26,000 - 31,000; Full time

Job summary

St. Louis County Department of Public Health is seeking an Animal Bite and Dispatch Coordinator (Office Services Coordinator) to provide administrative and dispatch support to the Animal Control Officer team.

The role collaborates with the Communicable Disease program to track rabies exposure investigations and reporting requirements. The ideal candidate will have strong organizational and communication skills, plus experience in a fast-paced public health setting.

Qualifications

• Four (4) years of experience in a general office environment.
• Experience in animal control, animal welfare, veterinary services, public health, dispatching, or a related field.
• Experience interacting with the public in a high-volume customer service environment.
• Experience maintaining records, processing payments, and coordinating with multiple agencies or stakeholders.
• Experience working with case management, dispatch, or records management systems.

Responsibilities

• Conducts the administrative portion of animal bite investigations, including contacting animal owners, explaining bite quarantines, and providing guidance on ordinances.
• Manages animal bite quarantine cases, monitors dates, and coordinates pet drop-off/pick-up with owners.
• Issues citations and prepares documentation for submission to County Courts.
• Coordinates communication with County departments, State laboratories, police departments, veterinary offices, and partner agencies.
• Collects payments and assists with fee compliance; maintains investigation records and evidence.

Skills

Office experience

Public service

Customer service

Communication

Records management

Tools

Case management systems

Job description

St. Louis County Department of Public Health is seeking an Animal Bite and Dispatch Coordinator (Office Services Coordinator) to provide administrative and dispatch support to the Animal Control Officer team.

The role collaborates with the Communicable Disease program to track rabies exposure investigations and reporting requirements. The ideal candidate will have strong organizational and communication skills, plus experience in a fast-paced public health setting.