Public Health Animal Bite & Dispatch Coordinator

St. Louis County, Missouri; United States; On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid holidays

Retirement benefits

Health insurance

Wellness programs

Job summary

St. Louis County Department of Public Health invites applications for an Animal Bite and Dispatch Coordinator. You will support animal bite investigations, rabies surveillance, and animal control operations while coordinating with public health partners and law enforcement.

The role requires strong communication, organizational skills, and customer service in a fast-paced environment. Weekend availability is required and the position offers comprehensive county benefits.

Qualifications

• Four years of experience in a general office environment, preferably in animal care, veterinary, animal welfare, animal control, or related setting.
• Experience with public health, dispatching, or animal control operations.
• Experience maintaining records, processing payments, and coordinating with multiple agencies or stakeholders.

Responsibilities

• Conducts administrative portions of animal bite investigations and coordinates with pet owners.
• Manages animal bite quarantine cases and coordinates pet drop-off/pick-up with owners.
• Issues citations and prepares documentation for court submission.
• Coordinates communication with county departments, state labs, police, veterinary offices, and partner agencies.
• Receives service requests, prioritizes calls, and dispatches Animal Control Officers as needed.
• Assists the Communicable Disease team with tracking rabies exposure reports.

Skills

Clear communication

Customer service

Records management

Dispatch coordination

Organizational skills

Multitasking

Computer systems proficiency

Tools

Database software

Office software

Job description

St. Louis County Department of Public Health invites applications for an Animal Bite and Dispatch Coordinator. You will support animal bite investigations, rabies surveillance, and animal control operations while coordinating with public health partners and law enforcement.

The role requires strong communication, organizational skills, and customer service in a fast-paced environment. Weekend availability is required and the position offers comprehensive county benefits.