Public-Facing Property Records Exemption Specialist

Dallas-Central-Appraisal-District; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Dallas Central Appraisal District in Dallas, Texas seeks a Property Records Exemption Specialist to help the public with ownership and exemption questions, interpret official documents, and process exemption applications. This role emphasizes accuracy, strong customer service, and collaboration with the team.

Ideal candidates have prior office experience, are detail-focused, and can quickly learn procedures while maintaining compliance with regulations.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Proficient in PC and Microsoft Office.
• Ability to concentrate on assigned tasks and to manage time effectively.
• Communicate clearly on the telephone and face to face; strong written communication skills.
• Experience with U.S. Mail, UPS, Express Mail Carriers and procedures is beneficial.
• Must be able to pass a standardized skill test.
• If delivering mail, must possess a valid Texas Driver's License and comply with DCAD auto insurance requirements.

Responsibilities

• Interpret official documents related to property ownership and exemptions
• Process all types of exemption applications accurately and efficiently
• Assist property owners with questions regarding ownership and exemption issues
• Maintain organized records and ensure compliance with relevant regulations
• Provide excellent customer service through clear communication and professional interaction
• Collaborate with team members to ensure smooth workflow and data accuracy
• Stay informed about updates to policies and procedures related to property exemptions

Skills

Organizational skills

Time management

Public relations

Communication skills

Data entry

Attention to detail

Legal document interpretation

Education

High School Diploma / GED

Job description

Dallas Central Appraisal District in Dallas, Texas seeks a Property Records Exemption Specialist to help the public with ownership and exemption questions, interpret official documents, and process exemption applications. This role emphasizes accuracy, strong customer service, and collaboration with the team.

Ideal candidates have prior office experience, are detail-focused, and can quickly learn procedures while maintaining compliance with regulations.