Research Specialist-Property Records/Exemptions

Dallas-Central-Appraisal-District; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Dallas Central Appraisal District in Dallas, Texas seeks a Property Records Exemption Specialist to help the public with ownership and exemption questions, interpret official documents, and process exemption applications. This role emphasizes accuracy, strong customer service, and collaboration with the team.

Ideal candidates have prior office experience, are detail-focused, and can quickly learn procedures while maintaining compliance with regulations.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Proficient in PC and Microsoft Office.
• Ability to concentrate on assigned tasks and to manage time effectively.
• Communicate clearly on the telephone and face to face; strong written communication skills.
• Experience with U.S. Mail, UPS, Express Mail Carriers and procedures is beneficial.
• Must be able to pass a standardized skill test.
• If delivering mail, must possess a valid Texas Driver's License and comply with DCAD auto insurance requirements.

Responsibilities

• Interpret official documents related to property ownership and exemptions
• Process all types of exemption applications accurately and efficiently
• Assist property owners with questions regarding ownership and exemption issues
• Maintain organized records and ensure compliance with relevant regulations
• Provide excellent customer service through clear communication and professional interaction
• Collaborate with team members to ensure smooth workflow and data accuracy
• Stay informed about updates to policies and procedures related to property exemptions

Skills

Organizational skills

Time management

Public relations

Communication skills

Data entry

Attention to detail

Legal document interpretation

Education

High School Diploma / GED

Job description

Description

Property Records Exemption Specialist

Are you seeking a rewarding role that offers a healthy work/life balance along with excellent benefits? Do you excel in organization, punctuality, and customer service? If you are a self-motivated, quick learner with previous office experience, we invite you to join our team as a Property Records Exemption Specialist. This position provides an opportunity to deliver outstanding service to the public while making a meaningful impact on the community.

Key Responsibilities:

• Interpret official documents related to property ownership and exemptions
• Process all types of exemption applications accurately and efficiently
• Assist property owners with questions regarding ownership and exemption issues
• Maintain organized records and ensure compliance with relevant regulations
• Provide excellent customer service through clear communication and professional interaction
• Collaborate with team members to ensure smooth workflow and data accuracy
• Stay informed about updates to policies and procedures related to property exemptions

Skills and Qualifications:

• Previous office or administrative experience preferred
• Strong organizational and time-management skills
• Excellent public relations and communication skills
• Ability to interpret legal and official documents accurately
• Adaptability and a positive attitude in a dynamic environment
• Self-motivated with a quick learning ability
• Proficiency in basic computer applications and data entry
• Attention to detail and accuracy in all tasks

At the Dallas Central Appraisal District fairness and equality are the core of who we are. We are committed to inclusion across race, gender, age, religion, identity, and experience.

The District is an equal opportunity employer.

Requirements

• High School Diploma, GED, or equivalent experience.
• Proficient in the use of a PC and Microsoft Office Software.
• The ability to concentrate on assigned tasks and to manage time effectively.
• The ability to ask questions that will bring forth the information needed to assist the customer efficiently.
• The ability to communicate clearly on the telephone and face to face. Additionally strong written communication skills are necessary.
• Experience with U.S. Mail, UPS, Express Mail Carriers and procedures is beneficial.
• Must be able to sit or stand for extended periods of time with ability to reach, bend and move up/down.
• The ability to lift and carry up to 20 pounds of files or equipment.
• Applicant must be able to pass a standardized skill test administered by the District.
• If assigned to deliver and retrieve mail to and from the Post Office, must possess a valid Texas Driver's License and comply with the DCAD automobile insurance requirements (Auto Allowance provided)

Preferred:

• Bilingual in Spanish - (read and speak)
• Office experience with knowledge of office equipment, postage meters, and other office equipment
• Previous customer service, appraisal or tax office experience