Public-Facing Administrative Clerk

City of Downey; Downey (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

The City of Downey is seeking an Administrative Clerk II to provide routine administrative and clerical support within the Community Development Department. The role involves handling high call volumes, serving as a liaison with the public and other City staff, and producing correspondence and reports using standard office software.

Qualifications emphasize a high school diploma with clerical training, two years of municipal clerical experience if possible, and the ability to type 45 wpm,

Qualifications

• High school diploma or equivalent with clerical courses.
• Two years of general clerical support experience preferred in a municipal setting.
• Knowledge of office practices, proper phone etiquette, and record keeping.
• Ability to learn procedures quickly, spell correctly, and communicate clearly.

Responsibilities

• Handle high volume calls from the public.
• Serve as liaison between office staff, the public, and outside agencies.
• Compose correspondence and prepare responses to information requests.
• Enter data and generate reports from databases or network systems.
• Maintain calendars and coordinate meetings and events.
• Process mail and manage purchasing/documents as needed.

Skills

Spanish language

Public relations

Customer service

Typing 45 wpm

Education

High school diploma or equivalent

Specialized clerical courses

Tools

Windows software

Job description

The City of Downey is seeking an Administrative Clerk II to provide routine administrative and clerical support within the Community Development Department. The role involves handling high call volumes, serving as a liaison with the public and other City staff, and producing correspondence and reports using standard office software.

Qualifications emphasize a high school diploma with clerical training, two years of municipal clerical experience if possible, and the ability to type 45 wpm,