0000002003.Clerk Ii.District Attorney 'S Office

Dallas County, Texas; Dallas (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Dallas County in Texas seeks a clerical support specialist to handle documents, data entry and front-counter duties. You will process and reconcile payments and records within established policies, under moderate supervision.

The ideal candidate has a high school diploma or GED, 2 years of related experience or 30 college hours, and strong typing and MS Office skills. Experience in a public service setting is a plus; duties include interacting with the public and supporting departments.

Qualifications

• Graduation from an accredited high school/GED.
• Two years related experience or 30 college hours; customer service experience is a plus.
• Ability to type 30 wpm with basic computer skills; will take skill tests (10-key, Data entry, etc.).
• Ability to understand and follow written and verbal instructions and to work with the public.

Responsibilities

• Receives, prepares, verifies and processes documents, instruments, records, bills, payments and receipts.
• Inputs data to complete routine correspondence, forms, reports and documents.
• Researches, locates, pulls and prepares documents, records and data.
• Effectively answers routine inquiries and resolves basic customer service issues.
• Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
• Performs other duties as assigned.

Skills

Typing 30 wpm

Customer service

Data entry

Education

High school diploma or GED

Two years related experience or 30 college hours

Tools

MS Excel

MS Word

10-key

Job description

Description

Performs a variety of moderately complex support tasks which may include: inputting, processing and distributing a variety of documents and records; collecting, compiling, filing and maintaining data; reconciling data, funds or inventory; and interacting with the public to provide excellent customer service. Works within a well-defined framework of policies and procedures, under moderate supervision.

Responsibilities

1. Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
2. Inputs data to complete routine correspondence, forms, reports and documents.
3. Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
4. Effectively answers routine inquiries and resolves basic customer service issues.
5. Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
6. Performs other duties as assigned.

Qualifications

Education, Experience and Training:

Graduation from an accredited high school/GED program. Two (2) years job related experience or 30 hours of college or a combination of the two. Experience in a customer service environment a plus.

Special Requirements/Knowledge, Skills & Abilities:

Ability to type 30 wpm or 60 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships with other County employees and the general public.

Juvenile Department:

“Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.”

Physical/Environmental Requirements:

May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs. unassisted.