Public Events Ticketing Leader — Stadium Experiences

San Francisco 49ers; Santa Clara (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

The San Francisco 49ers are seeking a Manager, Public Events Ticketing to oversee ticketed event buildouts, sales, and day-of operations for non-NFL events at the stadium. You will coordinate with promoters and ticket providers, manage TM1/Archtics systems, and lead a team to ensure accurate inventory, pricing, and settlements.

Strong communication and project management across finance, StadOps, legal and analytics is essential; 5–7 years of experience is preferred.

Qualifications

• 5-7 years of experience or equivalent education/experience mix.
• Experience with Ticketmaster event programming and TM1 suite.
• Proficiency with Microsoft Office applications (Excel, Outlook, PowerPoint, Word).

Responsibilities

• Lead communications with event promoters and ticket providers for builds, pricing, inventory and VIP packages.
• Collaborate with leadership to plan ticket scaling, pricing structures and settlements.
• Manage ticketing programs and TM1/Archtics workflows, including parking and seat upgrades.
• Support end-to-end ticket processes from planning to post-event reporting.
• Oversee ticketing database, CRM and related operations.
• Direct staff on multiple projects and optimize resource use.
• Coordinate with internal teams on access control hardware/software.

Skills

Communication

Organizational skills

Problem solving

Verbal and written clarity

Relationship management

Education

Microsoft Office proficiency

Tools

Ticketmaster Host

EMT Submission

Ticketmaster Scaling

Ticketmaster AccountManager

Ticketmaster Archtics

TM1 Events

TM1 Reports

TM1 Entry

Job description

The San Francisco 49ers are seeking a Manager, Public Events Ticketing to oversee ticketed event buildouts, sales, and day-of operations for non-NFL events at the stadium. You will coordinate with promoters and ticket providers, manage TM1/Archtics systems, and lead a team to ensure accurate inventory, pricing, and settlements.

Strong communication and project management across finance, StadOps, legal and analytics is essential; 5–7 years of experience is preferred.