Public Desk Assistant - Evening & Weekend Library

Schaumburg Township District Library; Schaumburg (IL); On-site; USD 24,000 - 29,000; Part time

Benefits offered by this job

Paid Vacation Days

Paid Holidays

Paid Personal Days

Paid Sick Days

Dental Plan

Educational Assistance

457 Retirement Plan

Pet Insurance

Legal Plan

Job summary

Schaumburg Township District Library is seeking a part-time Public Desk Assistant to deliver high-quality customer service at two public service desks, assisting patrons with information and materials, and upholding library procedures. The role requires flexibility across early evenings and weekend shifts.

Responsibilities include reference support, technology help, cash handling, event setup, and managing room reservations.

Qualifications

• Bachelor's degree in related field or equivalent knowledge and skill.
• Customer service experience is required.
• Knowledge of e-material resources.

Responsibilities

• Provides reference services to patrons at the public service desks.
• Assists in providing technology and equipment assistance to patrons.
• Handles financial transactions and maintains cash drawer.
• Sets up equipment for library programs and public meetings.
• Manages study room reservations for patrons.
• Creates and maintains pillar displays.
• Keeps apprised of Library programs, policies and procedures and building layout to assist patrons most effectively.
• Participates in relevant training, continuing education and/or professional development.
• Other duties as assigned.

Skills

Customer service

Team player

Communication

Adaptability

Education

Bachelor's degree or equivalent

Job description

Schaumburg Township District Library is seeking a part-time Public Desk Assistant to deliver high-quality customer service at two public service desks, assisting patrons with information and materials, and upholding library procedures. The role requires flexibility across early evenings and weekend shifts.

Responsibilities include reference support, technology help, cash handling, event setup, and managing room reservations.