Public Benefits Supervisor 5 — Lead Eligibility & Quality

State of Washington; Aberdeen (WA); On-site; USD 85,000 - 110,000; Full time

Job summary

Washington State Department of Social and Health Services is recruiting for a PBS5 supervisory role in Aberdeen, WA. The PBS5 will lead a unit of Public Benefits Specialists and lead workers, ensuring accurate client eligibility determinations and adherence to agency policies.

The role emphasizes staff development, training coordination, performance management, and collaboration with internal teams and external partners to improve service delivery and program integrity.

Qualifications

• One year of experience as a Public Benefits Specialist 3 or 4.
• Bachelor’s degree and three years of experience in public assistance eligibility or related data analysis.
• Three years of out-of-state experience in financial eligibility determination will be considered toward experience.

Responsibilities

• Supervises a unit of Public Benefits Specialists 1-4.
• Conducts training for staff, including Public Benefits Specialist Training.
• Manages staff meetings and performance reviews.
• Analyzes policy and collaborates with supervisors to improve procedures.
• Maintains partnerships with community organizations.

Skills

Staff supervision

Training delivery

Staff development

Education

Bachelor’s degree

Job description

Washington State Department of Social and Health Services is recruiting for a PBS5 supervisory role in Aberdeen, WA. The PBS5 will lead a unit of Public Benefits Specialists and lead workers, ensuring accurate client eligibility determinations and adherence to agency policies.

The role emphasizes staff development, training coordination, performance management, and collaboration with internal teams and external partners to improve service delivery and program integrity.