Public Benefits Eligibility Specialist (Hybrid)

County of Anoka; Blaine (MN); Hybrid; USD 57,000 - 77,000; Full time

Benefits offered by this job

Flexible time off

Paid holidays

Medical and dental insurance

Pension plan

Job summary

County of Anoka in Minnesota seeks an Eligibility Specialist to determine eligibility for public assistance programs, manage caseloads, and deliver case management services. This full-time, hybrid role supports the Human Services mission to uphold dignity and promote independence.

The position requires a high school diploma and 2+ years of related experience, with advancement opportunities within Anoka County.

Qualifications

• Requires high school diploma and at least 2 years of job-related experience.
• In lieu of the required education, an equivalent combination of education.

Responsibilities

• Manage a caseload of public assistance programs in accordance with federal and state regulations.
• Meet with clients to assess their needs and apply regulations and work procedures to verify and determine benefits and eligibility for public assistance programs.
• Interview clients, process required paperwork and determine eligibility for public assistance programs in accordance with rules and regulations.
• Work collaboratively with other county departments and external agencies.
• Determine initial and/or continuing eligibility of applicants for public assistance in all programs in accordance with existing regulations.
• Interpret complex information from records and documents needed to determine eligibility.
• Advocate for clients. Coordinate services and connect clients to appropriate resources.
• Provide customer service over the phone and in person.
• Work with clients in crisis and high stress situations to meet basic needs.
• Maintain detailed, accurate records that support eligibility, meet monthly deadlines, and accurately interface with software programs.
• Provide leadership, coaching, and/or mentoring to a subordinate group as assigned.

Education

High school diploma or equivalent

Job description

County of Anoka in Minnesota seeks an Eligibility Specialist to determine eligibility for public assistance programs, manage caseloads, and deliver case management services. This full-time, hybrid role supports the Human Services mission to uphold dignity and promote independence.

The position requires a high school diploma and 2+ years of related experience, with advancement opportunities within Anoka County.