Public Benefits Eligibility Specialist - Bilingual

Oregon Department of Human Services; Ashland (OR); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Amazing benefits package

Public Service Loan Forgiveness option

Job summary

Oregon Department of Human Services is seeking a Benefit & Eligibility Worker (Public Benefits Specialist) to determine benefit eligibility and conduct client interviews across the state. The role emphasizes trauma-informed, person-centered service and collaboration with offices and community locations.

Preferred bilingual (Spanish/English) candidates may receive preference. This permanent, full-time position offers strong benefits and opportunities for professional development within ODHS.

Qualifications

• Experience using active listening to understand client needs and next steps.
• Ability to follow organizational policies and processes to complete daily tasks.
• Strong verbal and written communication with accuracy and respect.
• Preference given to bilingual Spanish/English candidates.

Responsibilities

• Perform eligibility determinations and periodic reviews.
• Conduct interviews with applicants for benefits.
• Communicate eligibility decisions to applicants clearly.
• Provide person-centered, trauma-informed services to support needs.
• Collaborate with teams to ensure timely determinations.

Skills

Active listening

Policy interpretation

Clear communication

Bilingual: Spanish/English (preferred)

Education

Associate degree in Behavioral/Social Science or related field

Job description

Oregon Department of Human Services is seeking a Benefit & Eligibility Worker (Public Benefits Specialist) to determine benefit eligibility and conduct client interviews across the state. The role emphasizes trauma-informed, person-centered service and collaboration with offices and community locations.

Preferred bilingual (Spanish/English) candidates may receive preference. This permanent, full-time position offers strong benefits and opportunities for professional development within ODHS.