Public Benefits Eligibility Assistant

State of Illinois; Springfield (IL); Hybride; USD 50 000 - 65 000; Plein temps

Avantages offerts par ce poste

Flexible Work Schedules

Paid Holidays

Paid Sick Days

Paid Vacation Time

Parental Leave

Résumé du poste

The State of Illinois is seeking a Public Aid Eligibility Assistant located in the Sangamon County Family and Community Services Center. Under direct supervision, you will screen and register applications, sort incoming documents, maintain office supplies, and perform receptionist duties while protecting customer confidentiality.

You will identify and sort documents, prepare files, and enter information into the eligibility systems.

Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of high school.
• Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.

Responsabilités

• Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.
• Identifies and sorts documents coming into the office.
• Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Description du poste

The State of Illinois is seeking a Public Aid Eligibility Assistant located in the Sangamon County Family and Community Services Center. Under direct supervision, you will screen and register applications, sort incoming documents, maintain office supplies, and perform receptionist duties while protecting customer confidentiality.

You will identify and sort documents, prepare files, and enter information into the eligibility systems.