Public Aid Eligibility Support Specialist

State of Illinois; Ottawa (IL); On-site; USD 46,000 - 61,000; Full time

Job summary

The State of Illinois, Department of Human Services, Division of Family and Community Services, is seeking a Public Aid Eligibility Assistant in Ottawa, IL. The role involves screening and registering applications, handling documents, and assisting with eligibility systems under direct supervision.

Qualified applicants will have a high school diploma and at least one year of clerical experience or equivalent training.

Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of high school.
• Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.

Responsibilities

• Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.
• Identifies and sorts documents coming into the office.
• Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Skills

Clerical experience

High school diploma

Education

High school diploma

Job description

The State of Illinois, Department of Human Services, Division of Family and Community Services, is seeking a Public Aid Eligibility Assistant in Ottawa, IL. The role involves screening and registering applications, handling documents, and assisting with eligibility systems under direct supervision.

Qualified applicants will have a high school diploma and at least one year of clerical experience or equivalent training.