Bilingual Public Aid Eligibility Assistant

State-of-Illinois; Chicago (IL); Híbrido; USD 46 000 - 61 000; Tempo integral

Resumo da oferta

State of Illinois is seeking a Public Aid Eligibility Assistant in the Englewood FCRC Office. Under direct supervision, you will screen and register applications, sort incoming documents, maintain office supplies, and provide receptionist support for staff.

You will translate procedures into Spanish for individuals who cannot speak or read English and enter information into the eligibility systems. This is a salaried role with a hybrid schedule; hours are Mon-Fri, and headquarters reporting may

Responsabilidades

• Performs routine casework support by screening and registering applications, sorting incoming documents, maintaining office supplies and forms, and providing office receptionist duties for support staff.
• Identifies and sorts documents coming into the office.
• Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.
• Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Conhecimentos

Bilingual (English/Spanish)

Descrição da oferta de emprego

State of Illinois is seeking a Public Aid Eligibility Assistant in the Englewood FCRC Office. Under direct supervision, you will screen and register applications, sort incoming documents, maintain office supplies, and provide receptionist support for staff.

You will translate procedures into Spanish for individuals who cannot speak or read English and enter information into the eligibility systems. This is a salaried role with a hybrid schedule; hours are Mon-Fri, and headquarters reporting may