Public Benefits Case Manager – Community Impact

Old Colony YMCA; Dartmouth (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Old Colony YMCA in Dartmouth, Massachusetts seeks a Public Benefits Case Manager to connect CJSC participants with MassHealth, SNAP, SSI and SSDI, and other public benefits to support treatment, education and employment plans. You will conduct intake, identify essential needs, and build relationships with community partners while documenting progress.

This non-exempt, full-time role requires a Bachelor’s degree, strong communication, MS Office proficiency, and a valid MA driver’s license with

Qualifications

• Bachelor’s degree in related field.
• One year of case management experience.
• Excellent oral and written presentation skills.
• Computer skills with MS Office (Word, Excel, Outlook, Teams).

Responsibilities

• Conduct intake interviews to identify essential needs and provide pathways to access benefits.
• Educate and assist participants in connecting to MassHealth, SNAP, SSI/SSDI, and other benefits.
• Establish and maintain relationships with local community partners for services and activities.
• Document participant progress and referrals for CJSC staff.
• Provide trainings/briefings on benefits and program services.
• Cross-train in risk assessment tools and maintain program records.
• Attend meetings and participate in organizational activities as assigned.

Skills

Oral and written communication

Education

Bachelor’s degree

Tools

MS Office

Job description

Old Colony YMCA in Dartmouth, Massachusetts seeks a Public Benefits Case Manager to connect CJSC participants with MassHealth, SNAP, SSI and SSDI, and other public benefits to support treatment, education and employment plans. You will conduct intake, identify essential needs, and build relationships with community partners while documenting progress.

This non-exempt, full-time role requires a Bachelor’s degree, strong communication, MS Office proficiency, and a valid MA driver’s license with