Public Benefit & Eligibility Navigator (Bilingual)

Department of Revenue; Bend (OR); Sur place; USD 50 000 - 67 000; Plein temps

Avantages offerts par ce poste

Cost of Living Adjustments

Annual salary increases

Employee Resource Group

Résumé du poste

The Oregon Department of Human Services is recruiting for a Benefit & Eligibility Worker. This role involves determining eligibility, conducting applicant interviews, and communicating decisions across the state. A trauma-informed approach is essential to support diverse individuals and families.

Preference is given to bilingual Spanish and English speakers. A valid driver’s license is required, and the position may involve travel to multiple locations.

Qualifications

• Valid driver's license and acceptable driving record.
• Experience interpreting policies and assisting the public.
• Ability to communicate complex information clearly to diverse audiences.

Responsabilités

• Perform eligibility determinations, redeterminations, and periodic reviews.
• Conduct interviews with applicants applying for benefits.
• Communicate eligibility decisions to applicants.
• Provide person-centered services with a trauma-informed approach to support needs.
• Handle correct and prompt eligibility determinations across the state.

Connaissances

Bilingual Spanish/English

Trauma-informed communication

Interpreting policies to the public

Formation

Associate degree in Behavioral/Social Science

Description du poste

The Oregon Department of Human Services is recruiting for a Benefit & Eligibility Worker. This role involves determining eligibility, conducting applicant interviews, and communicating decisions across the state. A trauma-informed approach is essential to support diverse individuals and families.

Preference is given to bilingual Spanish and English speakers. A valid driver’s license is required, and the position may involve travel to multiple locations.