Public Assistance Programs Officer

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 70,000 - 100,000; Full time

Job summary

The Alaska Department of Health's Division of Public Assistance is seeking a Program Officer to lead SNAP program operations, develop policies, and ensure compliance with federal and state laws. You will provide leadership on eligibility and program issues and collaborate with federal agencies and state partners to deliver quality service.

Travel is frequent within Alaska to remote areas, and a current Alaska driver's license is required.

Qualifications

• Federal and state laws, regulations, and policies governing the administration of public assistance programs.
• Budgetary and fiscal practices related to public assistance programs.
• Public relations, personnel administration, and office practices, methods, and procedures

Responsibilities

• Lead and oversee SNAP program operations to ensure compliance with federal and state laws, regulations, and policies.
• Develop, implement, and update SNAP policies, procedures, and program guidance.
• Analyze legislation and regulatory changes and draft solutions to support program goals.
• Provide leadership and direction on complex SNAP eligibility, policy, and program issues.
• Collaborate with federal agencies, state partners, and stakeholders to improve program effectiveness and ensure quality service delivery.
• This Postion Requies Frequent Travel within the State of Alaska.

Skills

Program Oversight

Strategic Thinking

Oral and Written Communication

Job description

Job Description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.

Welcome to the Department of Health.

We’d be delighted to have you join our team.

This Position Is Open To Current Department of Health Employees Only.

Please check the definition below to determine if you qualify.

What you will be doing:

In this position, you will:

• Lead and oversee SNAP program operations to ensure compliance with federal and state laws, regulations, and policies.
• Develop, implement, and update SNAP policies, procedures, and program guidance.
• Analyze legislation and regulatory changes and draft solutions to support program goals.
• Provide leadership and direction on complex SNAP eligibility, policy, and program issues.
• Collaborate with federal agencies, state partners, and stakeholders to improve program effectiveness and ensure quality service delivery.
• This Postion Requies Frequent Travel within the State of Alaska.

Our organization, mission, and culture:

The Division of Public Assistance (DPA) is dedicated to supporting Alaskans in need by providing them with the basic living expenses and promoting self-sufficiency.

We treat individuals and families with respect and strive to help them achieve higher levels of independence while valuing their cultural, geographic, and economic diversity.

We are responsible managers of the public programs that we are entrusted with. We aim to achieve success by focusing on continuous improvement.

The benefits of joining our team:

The Division of Public Assistance is devoted to developing and sustaining a quality workforce by providing staff training and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals. We believe in your career growth and advancement opportunities.

We provide a competitive benefits package, flexible work schedules, and job stability.

The working environment you can expect:

Are you someone who enjoys taking on challenges with rewards? Are you looking to advance your career? If yes, we would like to invite you to join one of our dynamic teams at the Division of Public Assistance. Working with us offers a unique and ever-changing experience that is both challenging and rewarding. We aim to develop a more modern and adaptable system that can serve Alaskans better.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

Program Oversight:

Plans, coordinates, and monitors programs to ensure that federal, state, and/or local government program requirements and plans are met, providing professional consultation on the specialized services of the program or associated project(s).

Strategic Thinking:

Formulates objectives and priorities; implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.

Oral and Written Communication

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Special Notice

This position requires frequent travel (1 to 3 times a month) to remote areas of Alaska via small aircraft.

A current and valid Alaskan Driver's License or ID is required for travel purposes.

To view the general description and example of duties for this job class, please go to the following link and search for

Public Assistance Programs Officer

https://www.governmentjobs.com/careers/Alaska/

classspecs

Minimum Qualifications

• Federal and state laws, regulations, and policies governing the administration of public assistance programs;
• Budgetary and fiscal practices related to public assistance programs; and
• Public relations, personnel administration, and office practices, methods, and procedures

Equivalent to those typically gained by:

Professional experience in the administration of public assistance programs; interpretation of public assistance eligibility requirements or regulations; or administration, management, or supervision of an automated medical payment system, such as may be gained in a hospital, large medical clinic, or medical insurance company.

Competency-Based Minimum Qualifications Instructions

This job class uses competency-based minimum qualifications.

Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations rather than specific tasks and are to be used only as parameters and guidelines. A competency’s description is not intended to define every KSA, task, and behavior needed to meet the competency, but rather to provide the manager/agency with a broad reference of options for how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.

Additional Required Information

• Please provide a one-page technical writing sample that shows your ability to draft policy.
• Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application.
• Current performance evaluation, if available.
• A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualifications/competencies, if not already provided in the application.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you must answer the Supplemental Question.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been dee