Office Assistant 2

Holland America-Princess (Holland America Dawson City Inn); Tok (AK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Excellent benefits

Generous leave accrual

12 paid holidays

Job summary

The Alaska Department of Health in Tok is seeking an Office Assistant 2 to support the Tok Public Health Center and community, handling customer service, medical records, data entry, and administrative tasks.

The ideal candidate will have a high school diploma or equivalent and can substitute college education for experience. Some positions may require driving; a valid license is required. The role offers meaningful work in a close-knit community with comprehensive benefits.

Qualifications

• High school diploma or the equivalent.
• AND One year of clerical experience (greeting clients, answering phones, typing, filing, sorting mail, data entry, payments, making change, or maintaining logs).
• Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours = 1 month).
• Special Note: “High school diploma equivalent” includes GED, certain adult-education pathways, or 12 years of basic clerical experience.
• Some positions may require operating motor vehicles and a valid driver’s license.
• Some positions may require typing skills.

Responsibilities

• Support Tok Public Health Center and local community with customer service, medical records, and data handling.
• Collaborate with healthcare providers and off-site clinics; perform various administrative duties.

Job description

Job Description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.

Welcome to the Department of Health!

We'd be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us, apply today!

This position is open to Alaskan Residents only.

Please check out the

residency definition

to determine if you qualify.

What you will be doing:

In this role, you'll be a key part of supporting the Tok Public Health Center and the local community. You'll have the opportunity to provide customer service, work with medical records and data, collaborate with healthcare providers and off-site clinics, and take on a variety of administrative responsibilities. If you're looking for a rewarding position where your work truly matters, we'd love to connect with you.

For more about what we do for Alaska, please visit our recruitment video:

https://health.alaska.gov/dph/Nursing/Pages/recruitment/default

.

Our organization, mission, and culture:

As a member of the Section of Public Health Nursing, you will contribute every day to the improvement of the health of Alaskans and their families. The Division of Public Health exemplifies these values:

Accountability

We are committed to responsible use of human, financial, and environmental resources.

Respect

We provide services without discrimination or judgment.

Human Potential

We are committed to developing each Alaskan's potential as a healthy individual as well as fostering strong, healthy communities.

Integrity

We are honest and ethical in all we do.

Scientific Excellence

We are committed to adding to and contributing to the body of scientific knowledge and using the best available knowledge and data to set public health policy.

The benefits of joining our team:

Become a member of an innovative team that collaborates with communities across Alaska to create meaningful contributions to the public's health. Learn and grow in the Last Frontier while making a difference where we live, work, and play. Enjoy excellent benefits, including meaningful work, generous leave accrual, and 12 paid holidays annually.

For more in-depth benefit information, please go to:

https://drb.alaska.gov/employee/

The working environment you can expect:

Working in Tok gives you the chance to make a real impact in a close-knit community surrounded by Alaska's stunning wilderness. As part of a small, dedicated team, you'll build meaningful connections with residents while providing essential public health services. In addition, you'll be supported by collaborative regional and statewide teams that value your contributions. If you enjoy a peaceful setting, strong community spirit, and work that truly matters, Tok offers a unique place to grow both personally and professionally.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

Accountability

Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.

Adaptability

Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

Customer Service

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Interpersonal Skills

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral and Written Communication

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Special Notice

A valid Driver's License is required at the time of appointment.

To view the general description and example of duties for this job class, please go to the following link and search for

Office Assistant 2

https://www.governmentjobs.com/careers/Alaska/classspecs

Minimum Qualifications

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution:

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note:

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

At the time of the interview, please provide the following:

Three (3) professional references with current contact information, including 1-2 current or previous supervisors.

Current performance evaluation, if available.

A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualifications.

If chosen for the position, the candidate will be required to provide the following items prior to employment:

Proof of Tetanus, Diphtheria, Pertussis (Tdap), Mumps, Measles, Rubella (MMR), and Varicella immunizations.

Proof of Hepatitis B (immunity or a signed declination statement).

Annual influenza vaccination or a signed declination statement.

Proof of Tuberculosis screening within the past 12 months.

A copy of your current driver's license.

Please read the information below carefully. This applies to your application submission.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or pro