Public Areas Concierge & Guest Support

Ivy Hospitality; Dublin (OH); On-site; USD 28,000 - 34,000; Full time

Job summary

Ivy Hospitality is seeking a Housekeeping Houseman to support our team in maintaining clean, welcoming public areas for guests and associates at our Dublin, OH property.

You will assist housekeeping by delivering linens, supplies, and amenities, restocking carts, and addressing guest needs with prompt, courteous service. This role emphasizes teamwork, safety, and adherence to Ivy Hospitality standards to ensure exceptional guest experiences.

Qualifications

• Education: High school diploma or equivalent preferred but not required.
• Experience: Prior housekeeping/hospitality experience preferred but not required.
• Physical ability to stand, lift, bend and push heavy carts.
• Strong verbal and written communication with guests and colleagues.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to Ivy Hospitality standards for cleanliness and guest service.

Responsibilities

• Maintain cleanliness/organization of public areas (lobbies, hallways, restrooms).
• Deliver linens, supplies, and amenities to housekeeping staff promptly.
• Assist with removing trash/soiled linens from carts and storage areas.
• Respond to guest requests promptly and courteously.
• Restock carts/storage areas with necessary supplies.
• Communicate with housekeeping team to prioritize tasks.
• Assist with deep cleaning and special cleaning tasks as needed.
• Follow safety procedures and proper handling of cleaning chemicals.

Skills

Communication skills

Physical stamina

Guest service

Education

High school diploma or equivalent

Job description

Ivy Hospitality is seeking a Housekeeping Houseman to support our team in maintaining clean, welcoming public areas for guests and associates at our Dublin, OH property.

You will assist housekeeping by delivering linens, supplies, and amenities, restocking carts, and addressing guest needs with prompt, courteous service. This role emphasizes teamwork, safety, and adherence to Ivy Hospitality standards to ensure exceptional guest experiences.