Public Areas Attendant

The Shores Resort & Spa; Daytona Beach (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading resort as a Public Areas Attendant, where you'll play a key role in maintaining cleanliness and guest satisfaction. This position requires attention to detail and teamwork, ensuring all public areas are pristine for guests. Enjoy a supportive work environment with opportunities for growth and development.

Benefits

Comprehensive Health Insurance

401(k) with Company Match

Paid Time Off

On-site Wellness Programs

Employee Rates on Hotel Stays

Qualifications

• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain cleanliness of public areas including bathrooms and lounges.
• Engage with guests to ensure satisfaction.
• Assist room attendants during deep cleaning.

Skills

Attention to Detail

Positive Attitude

Teamwork

Organizational Skills

Job description

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About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. We are committed to providing ongoing training and development opportunities to help our team build the skills and knowledge needed for career advancement. Whether you are starting out or are a seasoned professional, Pyramid Global Hospitality provides a supportive environment that encourages growth and success across over 230 properties worldwide. Join us and experience a company that values its employees and strives to create exceptional guest experiences. Watch our video for more insight into our company!

Location Description

At The Shores Resort and Spa, we pride ourselves on being the best employer in the area. Our culture, comprehensive benefit plans including 401(k) with company match, and lucrative bonus programs set us apart. We seek talented individuals with a genuine passion for service. Our core values focus on personal development, people, and success. Each team member plays a vital role in delivering outstanding service and memorable experiences for our guests. Discover what a career with Pyramid Hotel Group at The Shores Resort and Spa can mean for you! The resort features 212 guest rooms and 20,000 sq ft of event space.

Overview

Maintaining cleanliness is crucial for guest satisfaction and repeat business. Our housekeeping team plays a vital role in daily hotel operations. We are looking for detail-oriented individuals to join as Lobby Attendants. The ideal candidate will create memorable guest experiences through attention to detail and caring for public spaces, assisting room attendants as needed. This position is central to guest comfort and satisfaction, transforming a good stay into an outstanding one.

Your Role

1. Engage with guests to ensure their stay is going well.
2. Work as part of a team to maintain resort/hotel cleanliness.
3. Walk all assigned floors at the beginning and end of shifts to collect bags, trash, and soiled linen.
4. Pickup clean linen and refill stock on each floor pantry.
5. Ensure all public areas, including bathrooms, lounges, and hallways, are clean.
6. Assist room attendants with heavy lifting during deep cleaning.
7. Clean all public areas following department procedures.
8. Remove soiled linen and trash from service areas and dispose of properly.
9. Respond to guests and team members in a friendly, helpful manner.

Qualifications

• Strong attention to detail and commitment to cleanliness.
• Positive attitude and willingness to ensure guest satisfaction.
• Ability to work independently and as part of a team.
• Previous housekeeping or cleaning experience is a plus but not required.
• Physical stamina to stand, bend, and move for extended periods.
• Flexibility to work various shifts, including weekends and holidays.
• Strong organizational skills and effective time management.