Public Area Attendant

Hyatt Hotels Corporation; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality company as a Public Area Attendant, where you will play a key role in delivering exceptional guest service. Your responsibilities will include maintaining cleanliness in various public areas, assisting housekeeping staff, and ensuring a welcoming environment for guests. This role offers the chance to develop your skills in a dynamic setting while contributing to the overall success of the team. If you are passionate about hospitality and eager to grow within the industry, this opportunity is perfect for you.

Qualifications

• Ability to stand/walk for up to 8 hours.
• Eagerness to grow and/or develop within the company.

Responsibilities

• Maintain cleanliness in public areas and assist the Housekeeping department.
• Ensure supplies are stocked and organized for housekeepers.
• Provide personalized guest service and maintain a positive attitude.

Skills

Customer Service

Problem Solving

Time Management

Education

High School Diploma

Job description

Position Type: Full Time

Salary Range: $15.00 - $15.00 Hourly

Job Category: Hospitality - Hotel

Description

Overview: A Kolter Hospitality Public Area Attendant delivers service excellence to our guests by maintaining a clean and welcoming public area, and assisting the Housekeeping department. This position is responsible for keeping areas such as restrooms, pool area, front desk, fitness center, business center, and executive offices neat and clean and assisting Housekeepers with supplies, linens, and removal of trash.

Performance Expectations:

1. Keep front entrance free of debris and garbage.

2. Dust lobby furniture and other surfaces (low/high dusting).

3. Clean restrooms thoroughly, including washing sinks, toilets, urinals, exposed pipes and doors.

4. Clean fitness center, dust all equipment, empty trash, replace and replenish towels and amenities.

5. Clean business center, empty trash, vacuum, sweep, mop, dust and clean doors.

6. Clean offices, empty trash, vacuum, dust.

8. Pick up around pool area, restock with towels, arrange pool furniture.

9. Ensure housekeeper carts and closets are stocked and organized

10. Empty dirty linen and trash from housekeeping carts and take to the appropriate location.

11. Checks with housekeepers to ensure they have supplies

12. Monitor hallways and walls for scuff marks and remove.

13. Restock all supplies.

14. Clean windows, doors, elevator panels, and floor.

15. Empty trash receptacles.

16. Follow proper lost and found procedures for guest items left behind.

17. Report any items in need of repair.

18. Follow all safety procedures while working.

Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while maintain a steady pace.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company

Passionately provide personalized guest service

Qualifications

General Requirements:

Able to work most weekends and holidays.

Report to work on time and in proper uniform.

Experience: None.

Education: None

Physical Requirements:

Ability to stand/walk for up to 8 hours.

Occasional lifting, pushing and pulling

Equal Opportunity Employer

M/F/Veteran/Disability

Drug Free Workplace

Kolter Hospitality Participates in E-Verify

Kolter Hospitality is proud to be an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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