Public Area Housekeeping Leader — Guest Experience

Hilton; India (PA); Hybrid; USD 52,000 - 66,000; Full time

Job summary

Hilton is seeking an Assistant Manager Housekeeping (Public Area) to lead and inspire a team dedicated to maintaining spotless public spaces that greet guests with warmth and comfort. You will oversee inspections, inventory, and guest requests, ensuring Hilton's high hospitality standards are met.

The role emphasizes collaboration across departments, staff development, and accountability, contributing to exceptional guest experiences and the celebrated Hilton workplace culture.

Qualifications

• Proven experience in housekeeping or hospitality management.
• Strong team management skills.
• Excellent attention to detail and organizational abilities.
• Effective communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Understanding of housekeeping procedures and standards

Responsibilities

• Lead and motivate housekeeping staff to maintain high standards of cleanliness and efficiency.
• Conduct regular inspections of public areas to ensure hotel standards are met.
• Monitor and manage cleaning supplies and equipment.
• Address and resolve housekeeping-related guest requests and complaints professionally.
• Train staff and support ongoing skill development.
• Coordinate with other departments to ensure smooth operations and guest satisfaction.
• Maintain accurate records of housekeeping activities, performance metrics, and guest feedback.

Skills

Proven housekeeping/hospitality mgmt

Team leadership

Attention to detail

Effective communication

Multitasking

Housekeeping procedures

Job description

Hilton is seeking an Assistant Manager Housekeeping (Public Area) to lead and inspire a team dedicated to maintaining spotless public spaces that greet guests with warmth and comfort. You will oversee inspections, inventory, and guest requests, ensuring Hilton's high hospitality standards are met.

The role emphasizes collaboration across departments, staff development, and accountability, contributing to exceptional guest experiences and the celebrated Hilton workplace culture.