Public Area Housekeeping Attendant - Waldorf Astoria New York

Hilton Worldwide, Inc.; New York (NY); On-site; Full time

Job summary

Waldorf Astoria New York seeks a Public Area Housekeeping Attendant to maintain cleanliness and presentation of public areas. The role involves thorough cleaning and attention to detail to uphold luxury standards, ensuring an exceptional experience for guests.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program

401K plan and company match

Career growth and development

Qualifications

• Experience in maintaining cleanliness in luxury environments.
• Ability to handle multiple tasks while ensuring high standards.

Responsibilities

• Clean and maintain all public areas and heart-of-house spaces.
• Respond promptly to guest requests and maintain high cleanliness standards.

Skills

Attention to Detail

Interpersonal Skills

Work Ethic

Education

Experience in Luxury Hotel

Job description

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Job Description - Public Area Housekeeping Attendant - Waldorf Astoria New York (HOT0BLUY)

Work Location

The Waldorf Astoria - 301 Park Avenue, New York, NY 10022

After a transformative restoration, Waldorf Astoria New York aims to reignite its allure. We are seeking a Public Area Attendant to usher in a new era of luxury that embodies the spirit of New York City.

With a modern take on its rich legacy, Waldorf Astoria New York offers guests an exceptional environment with personalized service, including 375 rooms, 375 private residences, 40,000 sq ft of event space, a holistic spa, wellness programs, and a celebrity chef partnership. Our hotels reflect the culture and history of their locations worldwide.

A Public Area Attendant is vital in maintaining the cleanliness and presentation of public and back-of-house areas, ensuring they meet luxury standards expected at a Forbes 5-Star property. Responsibilities include cleaning, upkeep, and detailing of lobbies, corridors, restrooms, and back-of-house spaces, responding to guest requests, assisting with special projects, and ensuring all areas are meticulously maintained. Attention to detail, efficiency, and a commitment to excellence are essential to uphold our reputation for personalized service and guest experience.

What will I be doing?

You will maintain the cleanliness, appearance, and presentation of all public and back-of-house areas, ensuring they reflect our luxury standards. Your role is crucial in creating an inviting, pristine environment for guests and staff, contributing to an exceptional luxury atmosphere.

Specifically, you will:

• Clean and maintain all public areas, including lobbies, corridors, elevators, and restrooms, ensuring they are spotless and well-presented.
• Maintain back-of-house areas, including staff corridors and offices, to support a professional work environment.
• Ensure all surfaces, furnishings, and fixtures are cleaned, polished, and maintained to luxury standards.
• Inspect areas regularly to identify and address cleanliness or maintenance issues proactively.
• Respond promptly to guest and management requests regarding public area upkeep.
• Handle cleaning supplies and equipment carefully, ensuring proper use and storage per safety protocols.
• Uphold the hotel’s commitment to excellence by maintaining a polished and well-kept environment throughout the property.

The pay rate ranges from $29.15 to $38.87, based on experience.

What are we looking for?

We seek a dedicated Public Area Attendant committed to maintaining high cleanliness standards in public and back-of-house spaces, reflecting our Forbes 5-Star luxury standards. The ideal candidate will ensure every space is polished and inviting, enhancing the guest experience.

The qualifications include:

• A keen eye for detail and high standards of cleanliness.
• Experience in a luxury hotel or similar environment is preferred.
• A strong work ethic and multitasking ability.
• A proactive approach to inspecting and maintaining areas.
• Excellent interpersonal skills and professionalism.
• Ability to work independently with good time management.
• Physical stamina for manual tasks and deep cleaning.
• Flexibility to work nights, weekends, and holidays.

Founded in 1919, Hilton leads in hospitality, driven by our Vision, Mission, and Values, which include:

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Now

We also value qualities such as:

• Quality
• Productivity
• Customer Focus

What is it like to work for Hilton?

Hilton is a global leader in hospitality, offering luxurious accommodations and exceptional service. Our vision is “to fill the earth with the light and warmth of hospitality,” and our team members are central to achieving this every day.

Benefits include:

• Access to DailyPay for pay when needed
• Medical insurance for you and your family
• Mental health resources and Employee Assistance Program
• Paid Time Off (PTO)
• Travel discounts with the Go Hilton program
• Parental leave
• Educational support through Guild Education
• 401K with company match
• Employee stock purchase program (Hilton Shares)
• Career development and recognition programs

* Benefits may vary by property and employment terms.