Public Area Attendant - JW Marriott Atlanta Downtown

Stonebridge Hospitality Management; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k) matching

Job summary

Stonebridge Hospitality Management at JW Marriott Atlanta Downtown in Atlanta, GA is seeking a Public Area Attendant for the evening shift (3:00 PM–11:30 PM). You will maintain cleanliness of lobbies, restrooms, and elevators and respond to guest requests to ensure an exceptional experience.

The role requires attention to detail, the ability to work independently, and a customer-focused approach. This is a full-time, non-exempt position with competitive hourly pay and benefits.

Qualifications

• One+ month of related experience preferred
• Strong attention to detail, with the ability to complete tasks with speed and accuracy
• Ability to work independently with minimal supervision

Responsibilities

• Maintain cleanliness in all public areas of the hotel, including restrooms, lobbies, and elevators, to meet high standards of quality.
• Respond to guest requests for items such as rollaway beds, refrigerators, and other amenities, and assist with turndown service when needed.
• Clean back-of-house areas and provide assistance to hotel staff, such as vacuuming offices and checking room status.
• Maintain inventory levels for public areas, such as towels for the fitness center and pool, and notify the supervisor when supplies are low.
• Consistently monitor public areas to ensure a high level of cleanliness is maintained throughout the hotel.
• Perform additional cleaning projects as directed by the supervisor, such as carpet or tile and grout cleaning.
• Follow brand standards and ensure all duties are performed to meet or exceed guest expectations.

Skills

Attention to detail

Independent worker

Guest request handling

Job description

City, State:

Atlanta, Georgia

Public Area Attendant – Evening Shift (3:00 PM–11:30 PM)

Responsible for maintaining the cleanliness and appearance of all public areas, including lobbies, restrooms, and elevators. Respond to guest requests promptly and complete additional cleaning tasks to ensure a clean, welcoming environment and an excellent guest experience. This position requires availability for the evening shift from 3:00 PM to 11:30 PM.

Title: Public Area Attendant

Location: JW Marriott Atlanta Downtown

FLSA: Non-Exempt

Status: Full - Time

Reports to: Housekeeping Manager

Pay Range: $18.30

Job Summary: The Public Area Attendant ensures the cleanliness and upkeep of all public areas, including restrooms, elevators, and lobbies, to maintain high-quality standards. This role supports guest services by responding to requests and performing additional cleaning tasks to exceed guest expectations.

Essential Functions and Duties:

• Maintain cleanliness in all public areas of the hotel, including restrooms, lobbies, and elevators, to meet high standards of quality.

• Respond to guest requests for items such as rollaway beds, refrigerators, and other amenities, and assist with turndown service when needed.

• Clean back-of-house areas and provide assistance to hotel staff, such as vacuuming offices and checking room status.

• Maintain inventory levels for public areas, such as towels for the fitness center and pool, and notify the supervisor when supplies are low.

• Consistently monitor public areas to ensure a high level of cleanliness is maintained throughout the hotel.

• Perform additional cleaning projects as directed by the supervisor, such as carpet or tile and grout cleaning.

• Follow brand standards and ensure all duties are performed to meet or exceed guest expectations.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

• One+ month of related experience preferred

• Strong attention to detail, with the ability to complete tasks with speed and accuracy.

• Ability to work independently with minimal supervision.

Work Environment:

• Requires standing, walking, bending, and stooping for extended periods, up to 8 hours a day.

• Must be able to lift, push, or pull loads weighing up to 30 lbs.

• Flexible schedule, including availability for weekends, evenings, and holidays, based on hotel needs.

• Primarily indoor work, cleaning public areas and back-of-house spaces.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position’s requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-10-28

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.