Public Area Attendant

Lodging Hospitality Management; St. Louis (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

Lodging Hospitality Management seeks a Public Area Attendant to provide exceptional guest experiences through maintaining cleanliness standards throughout the facility. This full-time, entry-level role requires flexibility, good communication skills, and the ability to handle various cleaning tasks in a dynamic hospitality environment.

Qualifications

• Entry level position.
• Previous operation experience of various cleaning equipment preferred.
• Willingness to attend training programs for guest experience.

Responsibilities

• Ensure the facility is clean, safe, and presented to the highest standards.
• Maintain cleanliness of restrooms and guest amenities.
• Observe and report daily facility conditions to management.

Skills

Good verbal and communication skills

Knowledge of chemical cleaning agents

Creative problem solver

Ability to anticipate guests’ needs

Flexibility to work shifts, holidays, and weekends

Tools

Mechanized cleaning equipment

Job description

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• Provide unique and memorable experiences to guests.
• Ensure the facility is clean, safe and presented to the highest of standards.
• Maintain cleanliness of the restrooms including toilets, sinks, urinals, walls, mirrors, tiles, counters, stalls, vents and/or floors with cleaning agents.
• Organize and replenish guest restroom amenities.
• Operate mechanized cleaning equipment such as vacuums, polishers, buffers, etc.
• Organize and maintain supply inventory.
• Dust, polish and clean signage, windows, acrylic and carpets.
• Empty trash cans and sanitary receptacles as well as pick up trash within the facility.
• Adhere to company policies and procedures.
• Strive to achieve customer satisfaction KPIs in order to meet and exceed guest expectations.
• Observe and report daily facility conditions and situations to the Guest Experience Manager and Supervisor.
• Attend training programs to achieve the best guest experience.
• Work closely with all internal and external departments to foster an outstanding and seamless guest experience throughout Union Station.
• Be part of a team that motivates and inspires each other to perform at their very best, through respect and frequent communication.
• Assist other departments as required.
• Monitor and report any animal care or welfare concerns to the Life Sciences Department.
• Other duties as may be assigned by the Guest Experience Manager from time to time.
• Knowledge of chemical cleaning agents.
• Previous operation experience of various cleaning equipment preferred.
• Flexible to work shifts, holidays and weekends.
• Good verbal and communication skills required.
• Ability to anticipate guests’ needs.
• Creative problem solver who thrives when presented with a challenge.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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