Public Area Attendant

Sugarloaf Mountain Corporation; Montana; On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking dedicated Public Area Attendants to maintain cleanliness and provide exceptional guest service throughout the resort. This role involves a variety of tasks, including vacuuming, cleaning, and engaging with guests to ensure a welcoming environment. The ideal candidate will be self-motivated, dependable, and possess strong communication skills. With comprehensive training and supportive management, you will have the opportunity to excel in a dynamic setting. Join a team that values pride in work and creates memorable experiences for guests while enjoying various perks and benefits.

Benefits

FREE All Access Bike Haul Pass

Discounted Golf and Mountain Biking

25% - 50% off Food and Beverage

Eligibility for affordable Team Member Housing

Lodging discounts for friends and family

FREE Basecamp activities

Wellness Day

Eligibility for PTO

Eligible for seasonal loyalty bonus

Monthly employee events

Qualifications

• Commitment to high service levels and attention to detail.
• Positive attitude and good communication skills with guests.

Responsibilities

• Clean all public areas to required standards.
• Answer guest inquiries politely and efficiently.
• Maintain equipment and work areas.

Skills

Customer Service

Attention to Detail

Communication Skills

Critical Thinking

Self-Motivation

Job description

Overview

First impressions are everything! Public Area Attendants (PAs) are responsible for keeping all public areas in the hotels and buildings resort wide clean and orderly. Our team takes great pride in our work and in the appearance of the Resort—you must do the same to be successful in this position. You will be responsible for a variety of activities including, but not limited to, vacuuming, spot cleaning windows and glass, emptying garbage cans, dusting, and cleaning bathrooms. You will have a high level of contact with our guests and must consistently offer professional, friendly, and engaging guest service. We expect each team member to provide a warm, welcoming environment for all guests and create exceptional experiences whenever possible. You must be quick to adapt to changing environments and have good critical thinking skills.

You will work both inside and outside in this position, cleaning all interior and exterior areas in and around the buildings. Often times you will be working independently with minimal supervision. You must be a self-motivated, dependable, and determined employee. You will be provided with step-by-step training and positive, supportive coaching from our management team. You may be asked to help with additional projects, such as organizing storage areas and deep cleaning.

Responsibilities

Specifically, a Public Area Attendant will perform the following tasks to the highest standards:

• Clean all public areas to the standards required
• Report any damaged or missing items to your manager
• Complete deep cleaning and other projects as assigned
• Answer any guest inquiries, politely and efficiently
• Maintain equipment and work areas
• Moderate physical effort is required, including walking and standing for extended periods of time, bending and lifting, mopping, sweeping and shoveling when needed

Qualifications

• A commitment to delivering high levels of service with attention to detail
• A smart and tidy appearance
• A positive attitude and good communication skills when interacting with guests
• A passion for creating exceptional guest experiences
• Strong work ethic and a positive attitude!

All full time seasonal employment at Big Sky Resort includes:

• FREE All Access Bike Haul Pass and discounted Golf Pass
• Discounted Golf and Mountain Biking for friends and family
• 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• FREE Basecamp activities including zip line course
• Wellness Day and Eligibility for PTO
• Eligible for seasonal loyalty bonus
• Monthly employee events