Public Area Attendant

NCG Hospitality; Milwaukee (WI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Worldwide hotel discounts and stays

Referral and incentive programs

Paid Volunteer Hours and recognition

Job summary

NCG Hospitality is hiring a Public Area Attendant for The Trade hotel in Milwaukee, WI. Starting pay is $16.00–$18.00 per hour with potential for higher wages for experienced candidates. Weekend availability and flexible shifts (morning/evening) are required.

You will maintain clean public areas, restock spaces, and assist in other housekeeping tasks while delivering outstanding service to guests. Growth opportunities and employee perks are highlighted in the program.

Qualifications

• Friendly customer service to brighten the day of our property guests.
• Excellent communication skills.
• Strong attention to detail.
• Reliability and honesty.
• Desire to contribute to a supportive and effective team.
• Ability to perform task-oriented repetitive functions consistently and on-time.

Responsibilities

• Clean and restock property’s public areas to include lobby, pool, fitness center, stairways, hallways, elevators and property patio.
• Ensure lobby furniture is in good condition, organized and guest ready.
• Ability to help in other housekeeping areas.
• Properly handle, label and store cleaning supplies and cleaning equipment.

Skills

Customer service

Communication

Reliability

Teamwork

Attention to detail

Job description

Join a 2026 USA Today Top Workplace Winner!

Starting at $16.00 - $18.00 per hour, experienced candidates may qualify for a higher wage

Flexible availability required on weekends

Open to both morning and evening shifts

The Public Area Attendant position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the The Trade hotel.

How You’ll Make An Impact

Our friendly Public Area Attendant provides our guests with clean and comfortable accommodations, all while delivering outstanding service.

• Clean and restock property’s public areas to include but not limited to lobby, pool, fitness center, stairways, hallways, elevators and property patio
• Ensure lobby furniture is in good condition, organized and guest ready
• Ability to help in other housekeeping areas
• Properly handle, label and store cleaning supplies and cleaning equipment

To Be Successful In This Role, You'll Bring

• Ability to perform task-oriented repetitive functions consistently and on-time
• Friendly customer service to brighten the day of our property guests
• Excellent communication skills
• Strong attention to detail
• Reliability and honesty
• Desire to contribute to a supportive and effective team

Why You'll Love Working Here

Career Growth

• Personalized career development and advancement opportunities
• Leadership training, mentorship, and educational assistance
• Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks

• Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
• Referral and incentive programs to earn additional rewards
• Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

• Medical, dental, and vision coverage
• Paid Time Off, Paid Sick Time, and Employee Assistance Program
• HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits

• Competitive pay with same-day pay options
• 401(k) with generous company match
• Performance bonuses for eligible positions