Public Area Attendant

Kimpton Hotels & Restaurants; Miami (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality company seeks a Public Area Attendant to maintain cleanliness and deliver exceptional service in Miami. This role involves various tasks, from cleaning public areas to building relationships with guests to enhance their experience. Ideal candidates will possess a high school diploma, a strong customer service background, and a positive, flexible attitude.

Qualifications

• 1 year of experience in customer service or similar position.
• Basic writing skills and good verbal communication skills.
• Flexible schedule, able to work evenings, weekends, and holidays.

Responsibilities

• Keep the locker room, restaurant, and pool-area bathrooms clean.
• Dust, sweep, mop, vacuum all public areas and hallways.
• Act as an advocate for the hotel, ensuring optimal guest satisfaction.

Skills

Customer Service

Communication

Positive attitude

Education

High School Diploma

Job description

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Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Responsible for ensuring that the cleanliness standards are maintained on a consistent basis while providing the highest level of service for optimal guest satisfaction. Act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.

Some Of Your Responsibilities Include

• You'll keep the locker room, restaurant, and pool-area bathrooms clean.
• Dust, sweep, mop, vacuum all public areas and hallways.
• Clean elevator door and vacuum constantly.
• Clean windows.
• Ensure all blinds are free of dust and debris.
• Clean all marrows, picture frames, lamps, and baseboards.
• Take out trash from all areas in the hotel.
  
  

What You Bring

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• A positive, hard-working attitude.
• A real passion for customer service, basic writing skills, and good verbal communication skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.
  
  

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hospitality

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