Public Area Attendant

Four Seasons Hotel and Resorts Gruppe; Fort Lauderdale (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Public Area Attendant, where you'll ensure cleanliness and order in public spaces, including food and beverage outlets. This role requires prior housekeeping experience and strong interpersonal skills to interact effectively with guests. You'll thrive in a dynamic environment, contributing to an exceptional guest experience in a luxury setting. Enjoy competitive salary and comprehensive benefits, including training opportunities and complimentary accommodation at other locations. If you're ready to make an impact and work in a vibrant coastal city, this is the opportunity for you.

Benefits

Competitive Salary

Comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Accommodation at other locations

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

Qualifications

• Prior housekeeping or professional cleaning experience in a luxury hotel.
• Strong time management skills and ability to multi-task.
• Excellent communication and interpersonal skills.

Responsibilities

• Ensure public areas are clean and well-supplied.
• Respond to guest requests and inquiries in the lobby.
• Submit maintenance issues to the Engineering department.

Skills

Housekeeping experience

Time management

Interpersonal skills

Communication skills

Ability to lift 40 lbs

Tools

HotSOS

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

About the role

The Public Area Attendant ensures public areas, including food and beverage outlets, banquet space, and restrooms, are clean, neat and well-supplied.

What you will do

• Keeps all public areas including food and beverage outlets and banquet spaces neat, vacuumed, moped and dusted. Ensure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free.

• Submit all maintenance issues in Public Areas and Back of house areas to the Engineering department through designated work systems and brings them to the attention of the Housekeeping management.

• Periodically check Lobby Restrooms and Staff Changing rooms. Ensure all surfaces are clean. Restock supplies including toilet paper, soap, hand towels and removes all trash from areas.

• Remove all trash from back of house offices.

• Vacuum carpets and dusts surfaces in offices.

• Respond to guest requests and inquiries while in the lobby. Answer guest questions and direct them appropriately.

What you bring

• Prior housekeeping or professional cleaning experience, preferably in a luxury hotel or resort.

• Excellent personal presentation and interpersonal skills.

• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.

• Ability to operate all computer equipment necessary to perform the job; knowledge of HotSOS preferred/is a plus.

• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.

• Ability to lift, carry, and move up to 40 lbs.

What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

• Full-Time / This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays

Miscellaneous:

US work authorization is required.

Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf