PT Weekend Receptionist

Fairview Rehabilitation and Healthcare Center; Franklin (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid orientation

Job summary

Fairview Rehabilitation and Healthcare Center in Franklin, VA is seeking a part-time Weekend Receptionist to provide superior customer service, answer calls, greet visitors, and support multiple departments.

You will operate a multiline phone system, direct inquiries, maintain sign-in logs, and help keep the lobby organized while safeguarding resident confidentiality.

Qualifications

• Excellent customer service and communication skills.
• Experience with multiline phone systems is a plus.
• Ability to maintain confidentiality and organize front-desk area.

Responsibilities

• Operate multiline telephone and paging system.
• Greet and direct visitors; maintain sign-in logs.
• Route calls to appropriate parties and locate personnel as needed.
• Report hazards and respond to resident emergencies per protocol.
• Maintain lists of residents and staff extensions; support clerical tasks as needed.

Skills

Customer service

Phone etiquette

Communication

Front desk coordination

Job description

Fairview Rehabilitation and Healthcare Center

Fairview Healthcare and Rehabilitation Center, located in Franklin, VA, is a Long-Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated.

Amazing Benefits!

• New added bonuses and perks
• U earned it bonus
• PTO
• Paid orientation
• Very supportive management
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discounts
• Monthly gift cards
• Very High No Frills rates
• Same day pay option
• Employee Engagement program
• Staff appreciation lunches and give outs
• Company Swag
• Annual raises
• Opportunities for advancement
• Birthday pay
• University partner, offering tuition assistance to staff and dependents

NOW HIRING:

Receptionist:

Part time - Weekends

Summary/Objective

In keeping with our organization’s goal of improving the lives of the Residents we serve, the Receptionist is responsible for providing superior customer service by acting as the first point of contact for all visitors to the facility. The Receptionist will be responsible for answering incoming calls, directing calls to the appropriate persons and mail distribution. The Receptionist also supports multiple departments by providing general office/clerical support.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1. Operate multiline telephone and paging system.
• 2. Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
• 3. Locate personnel by using overhead paging system.
• 4. Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
• 5. Reports suspicious behavior to the supervisor on duty.
• 6. Respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
• 7. Receives, sorts and forward's incoming mail. Coordinates the pick-up and delivery of express mail services.
• 8. Responsible for reporting all resident and Resident concerns to the appropriate department head.
• 9. Maintains a list of all Residents by name and room number, staff extension numbers and key personnel.
• 10. Handles sensitive information regarding Residents and other facility matters with professionalism and confidentiality.
• 11. Works in an organized fashion and keeps lobby and workstation clean and free of hazards at all times.
• 12. Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
• 13. Communicates and interacts effectively and tactfully with Residents/residents, visitors, families, peers and supervisors.
• 14. Attend and participate in departmental meetings and in-services as directed.
• 15. Respond special requests made by residents, Residents and family members.
• 16. May be asked to do basic office/ clerical functions.