PT Visitor Services Associate

Kimbell-Art-Foundation; Fort Worth (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Complimentary tickets for exhibitions

Free admission to other area museums

Free on-site parking

Employee discount at Café and MuseumSh

Job summary

Kimbell Art Museum in Fort Worth, TX seeks a part-time Visitor Services Associate for front-line guest services. Responsibilities include ticketing, memberships, audio-tour distribution, information desk support, and handling multi-line calls.

We offer flexible hours during exhibitions, with a focus on friendly guest interactions and reliable service. Prior Tessitura experience is preferred; background checks may be required.

Qualifications

• Cash handling experience required.
• Friendly, courteous customer service with museum visitors.
• Bilingual proficiency is a plus.

Responsibilities

• Sell exhibition tickets and process related transactions.
• Sell Museum memberships.
• Assist with Acoustiguide audio tour distribution and support.
• Provide information desk services to visitors.
• Manage incoming calls using a multi-line telephone system.

Skills

Cash Handling

Bilingual

Customer Service

Tools

Tessitura

Job description

Job DetailsJob Location: Kimbell Art Museum - Fort Worth, TX 76107Position Type: Part TimeVisitor Services Associates are responsible for the Museum's front-line customer service, including ticket sales, membership sales, audio tour sales, and gift certificate sales. Visitor Services Associates work at the reception desk, information desk, and greeter locations throughout the Museum.

This part-time, non-exempt position reports to the Visitor Services Manager and is scheduled for 14 to 29 hours per week during exhibition periods.

Responsibilities

Responsibilities include, but are not limited to:

• Sell exhibition tickets and process related transactions.
• Sell Museum memberships.
• Assist with Acoustiguide audio tour distribution and support.
• Provide information desk services to visitors.
• Manage incoming calls using a multi-line telephone system.

Qualifications

Qualifications include, but are not limited to:

• Flexible availability based on the Museum's needs, including weekdays, weekends, holidays, and evening hours.
• Cash handling experience.
• Friendly, courteous customer service with Museum visitors.
• Experience with Tessitura ticketing software preferred.
• Bilingual proficiency a plus.
• Ability to pass a pre-employment background check and drug screening.

Employee Perks

• Four complimentary tickets to every Kimbell exhibition.
• Free admission to other area museums with staff ID.
• Free on-site parking.
• Employee discount at the Café and Museum Shops.