PT Service Manager

My Melrose; Nogales (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

My Melrose in Nogales, AZ seeks a store leadership candidate to supervise daily operations, ensure excellent customer service, and uphold store standards. This role shares accountability for sales performance, staff productivity, and safety in a fast-paced retail environment.

Applicants should have supervisory experience and be able to manage merchandising and loss prevention while maintaining a welcoming shopping atmosphere.

Qualifications

• Minimum 3 months of supervisory experience in a retail environment or at least 6 weeks as sales/cashier at Melrose (promotion rules require 2 months of prior supervisory experience).
• Able to stand and walk for long periods and lift up to 50 lbs as needed.

Responsibilities

• Provide customers with quality team service.
• Maintain a clean and organized store per company standards.
• Share responsibility for sales performance and staff productivity.
• Assist in loss prevention, merchandising, safety and operating functions of the store.

Skills

Supervisory experience

Team leadership

Communication skills

Organization

Education

High school diploma or GED

Job description

Job Details: Job Location: 91 - 24 N Morley - Nogales, AZ 85621, Job Category: Management, Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

Qualifications: Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.

Qualifications: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)

Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.

Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.