PT Sales Supervisor - Chicago Premium Outlet

Brobston Group LLC; Aurora (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Sales Supervisor for the Chicago Premium Outlet in Aurora, Illinois. You will oversee daily operations, drive sales, and ensure exceptional customer experiences while coaching the team to maintain high store standards.

Ideal candidates should have over 3 years of experience in retail, with strong communication and organizational skills. Flexibility to work a retail schedule, including evenings and weekends, is essential for this role.

Qualifications

• 3+ years experience in retail or sales with a focus on customer service.
• Prior leadership experience strongly preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs.
• Lead the sales floor to deliver a customer-first experience.
• Maintain a guest-ready store environment.

Skills

Customer service

Sales generation

Communication skills

Organizational skills

Time management

Tools

POS systems

Microsoft Office

Job description

Summary

Sales Supervisor responsible for supporting store management at the Chicago Premium Outlet location in Aurora, overseeing day-to-day operations, driving sales, delivering exceptional customer experience, and coaching the team to maintain store standards and procedures.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Lead the sales floor to deliver a customer first experience and build client relationships
• Maintain a guest ready store environment that is welcoming and comfortable
• Provide styling expertise, seasonal trend and product knowledge to build sales
• Illustrate client journey stages and drive repeat business through core behaviors
• Initiate client contact and follow up on sales events and inquiries
• Foster collaboration and open communication with colleagues and management
• Open and close the store according to company procedure and organize sales floor and stockroom

Requirements

• 3+ years experience in retail, sales, or industry adjacent role focused on customer service
• Prior leadership experience strongly preferred
• Experience generating sales and developing client relationships
• Demonstrated verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Computer skills including operating a POS and Microsoft Office
• Flexibility to work retail schedule including evenings, weekends and holidays