PT Room Service Server/Server

Hei Hotels Inc.; Pasadena, Northern (CA, KY); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Vision insurance

401(k) with match

Free meals in associate cafeteria

Job summary

HEI Hotels and Resorts seeks a part-time Room Service Server at the Westin Pasadena. The role focuses on delivering and setting up food and beverage items, maintaining sanitation, and meeting guest expectations with friendly, professional service.

Responsibilities include VIP amenities, floor sweeps, cash handling, and accurate shift paperwork. On-site work with benefits and opportunities in a well-known hotel group in Pasadena.

Qualifications

• Hotel experience preferred.
• Ability to communicate well with guests.
• Ability to move and lift items up to 100 lbs on a continuous basis.

Responsibilities

• Set up and deliver all food and beverage orders to guests per standards.
• Conduct floor sweeps and collect trays to maintain sanitation.
• Set up VIP amenities and service hospitality suites per Banquet/Event Orders.
• Complete shift side work and adhere to hotel policies.
• Respond to guest needs and report issues to supervisor.
• Handle cash according to company procedures.
• Maintain attendance and be available for scheduled shifts.
• Perform other duties as assigned.

Skills

Guest communication

Hotel experience

Mobility & lifting

Job description

## PT Room Service Server/ServerApply: On-Site: Westin Pasadena - Pasadena, CA: Part time: Posted Today: JR119519**About Us**Surround yourself with modern comforts at the Westin Pasadena. Elevate your career working near Historic Old Town Pasadena, Rose Bowl Stadium, Pasadena City Hall, museums, and restaurants. Be part of a group of people who are passionate about the Hospitality Industry. When you join our Team, you will receive competitive compensation, benefits and PTO programs. Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts with all Marriott brands worldwide, and much more! Daily our associates enjoy a free meals in our spacious associate cafeteria. Monthly we have a Town Hall meeting celebrating our associates, special delights from our Chef, and prizes. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more!Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $18.57 - $18.57 Hourly### Tipped/Service Charge Eligible? Yes### Discretionary Performance Bonus Eligible? No**Overview**Work with Room Service Team in the serving of guests to ensure positive guest experience.### **Essential Duties and Responsibilities*** Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.* Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.* Set up and deliver all VIP amenities.* Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.* Complete all shift side work as outlined in the hotel’s operating policies and procedures.* Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.* Perform all cash handling responsibilities in accordance with company policies and procedures.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Hotel experience preferred.* Ability to communicate well with guests.* Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.* Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.