PT Relationship Banker

Nichols College; Dudley (MA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Volunteer Time

Bereavement Time

Employee Assistance Program

401(k) Retirement Plan

Job summary

Hickory Point Bank & Trust is seeking a Relationship Banker to serve as the primary contact for clients, delivering personalized banking solutions and top-tier service. You will process transactions, identify opportunities, and educate clients on deposit, credit, and investment options to support financial goals.

You will build strong partnerships across banking teams to deepen client relationships and help the branch meet service and regulatory objectives, while contributing to community

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Outgoing and enthusiastic personality.
• Ability to handle money accurately and confidently.
• Strong attention to detail and multitasking ability.

Responsibilities

• Serve as the primary contact for clients, delivering exceptional customer service in every interaction.
• Process deposits, withdrawals, payments and other financial transactions accurately.
• Assist customers with servicing their relationships and complex service needs.
• Develop client relationships by understanding needs and identifying suitable products.
• Educate clients on bank products and services.
• Collaborate with Ag Services, Financial Advisors, Mortgage Advisors and other teams to deepen relationships.

Skills

Customer service

Communication skills

Money handling

Multitasking

Problem solving

Integrity

Education

High School Diploma or GED

Tools

Windows OS

Job description

and the job listing Expires on October 10, 2026

Full-Time Job Accounting, Data Analytics, Economics & Finance

If you are looking to launch or advance your career in the financial industry, don’t miss this opportunity. At Hickory Point Bank & Trust, you’ll work alongside innovative, creative individuals who are empowered to do what’s right for our clients. Join a team that values your potential, supports your development, and invests in your success.

Basic Functions:

As a Relationship Banker you serve as the primary point of contact for clients, building and maintaining strong relationships to help them achieve their financial goals. Your role is responsible for providing personalized banking solutions, processing transactions, identifying opportunities to match clients with appropriate products and services, and ensuring exceptional customer service. The Relationship Banker works to deepen client relationships while supporting the banking center in meeting service and operational objectives.

Duties and Responsibilities:

• Serves as the primary point of contact for clients, delivering exceptional customer service in every interaction.
• Accurately and efficiently process deposits, withdrawals, payments, and other financial transactions.
• Assist customers with servicing their relationships, from transactions to complex service needs.
• Builds and strengthens client relationships by actively understanding their needs through targeted questioning and market profiling to identify suitable deposit, credit, and investment options to support their financial goals.
• Educate clients on bank products and services.
• Develop strong partnerships with Ag Services, Financial Advisors, Mortgage Advisors, and Commercial and Treasury Management colleagues to focus on deepening the relationship of current clients and addressing financial needs.
• Effectively manage and maintain internal partnerships, recognize cross-referencing potential, and make quality referrals to the proper team.
• Serve as the primary new account liaison for the banking center.
• Communicate effectively with clients and colleagues through both written and verbal communication.
• Engage in conversation to understand issues of varying complexity and take ownership of the resolution.
• Become involved within the community through specific organizations and special events.
• Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
• Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position.

Position Requirements:

• High School Diploma or GED equivalent
• Excellent customer service and communications skills, including oral and written skills
• Previous banking a plus
• Outgoing and enthusiastic personality
• Ability to handle money comfortably
• Accuracy and attention to detail
• Ability to multi-task
• Good listening and problem-solving skills
• Confidentiality, high degree of integrity
• Willingness to be cross-trained and to accept ongoing projects as necessary
• Proficient in Window-based programs
• Bending, lifting up to 25lbs, standing

This is a full time, non-exempt position. The successful completion of a pre-employment drug screen, consumer credit check and background check is required.

Hickory Point Bank & Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary Disclaimer

The salary range provided represents the anticipated starting pay for this position. Individual compensation is based on various factors, including but not limited to, role requirements and responsibilities, related experience, education, qualifications, and internal equity.

Benefits available for part-time positions include Paid Holidays, Paid Time Off, Volunteer Time, Bereavement Time, Employee Assistance Program, 401(k) Retirement Plan.