PT Package Dispatch Supervisor

United Parcel Service Sweden Aktiebolag; Dothan (AL); On-site; USD 52,000 - 76,000; Full time

Job summary

UPS in Alabama is seeking a Dispatch Analyst to support the dispatch and preload teams. The role involves analyzing dispatch plans, identifying opportunities, and publishing reports to drive service improvements.

The position requires a Bachelor's degree or international equivalent, DPS/UDC knowledge, and strong planning/organizational skills. Proficiency with Microsoft Office and familiarity with package flow technologies are preferred.

Qualifications

• Customer-focused with strong planning and organization skills.
• Experience with DPS and UDC systems is preferred.
• Proficiency with Microsoft Office or equivalent software.

Responsibilities

• Verifies dispatch data and analyzes dispatch plans.
• Identifies service failures and opportunities for improvement.
• Publishes reports and conducts monthly dispatch audits.
• Communicates changes to planning and dispatch teams.
• Utilizes mapping and report tools to track performance.

Skills

Customer-focused

Planning

Organization

Education

Bachelor's Degree or International equivalent - Preferred

Tools

DPS/UDC knowledge

Microsoft Office

Job description

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Job Description

Job Summary

This position assists with dispatch analysis and daily routine tasks that support the dispatch and preload teams. Employee is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Qualifications

• Bachelor's Degree or International equivalent - Preferred
• Dispatch Planning System (DPS) and UDC knowledge
• Experience using Microsoft Office products or equivalent software
• Customer-focused with strong planning and organization skills
• Familiar with package flow technologies - Preferred

Employee Type

Permanent

Other Criteria

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.