PT Order Fulfillment Associate

Reily Foods Company; Malden (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts on coffee

Supportive, team-oriented environment

Growth opportunities

Job summary

New England Coffee, a brand of Reily Foods Company, is expanding its fulfillment team in Malden, MA. The Order Fulfillment Associate will pick, pack, and ship customer orders and help with inventory control in a fast-paced environment.

This part-time position offers an 8:00 am start with flexible end times based on seasonal business needs, and opportunities to grow within a long-standing family-owned company. Competitive pay and employee discounts are included.

Qualifications

• Experience in fulfillment, warehouse operations, shipping/receiving, manufacturing, or food production.
• Ability to read, write, and communicate clearly in English (Spanish a plus).
• Must be 18+ and able to pass a background check.

Responsibilities

• Monitor, process, and fulfill daily online orders.
• Accurately pick, pack, and verify items prior to shipment.
• Prepare and stage outgoing shipments for multiple carriers.
• Perform stock counts, replenishment, and general inventory control.
• Maintain a clean, organized, and safe work area.
• Report product, quality, or safety concerns promptly.
• Assist with customer order inquiries as needed.
• Support additional departmental tasks as required.

Skills

Fulfillment experience

Warehouse operations

Attention to detail

Clear communication

Punctuality

Tools

Pallet jacks

Barcode scanners

Basic computer skills

Job description

New England Coffee, a brand of Reily Foods Company, has been roasting exceptional coffee for more than 100 years. We pride ourselves on quality, consistency, and great service—and our fulfillment team plays a critical role in delivering that experience to every customer. We are expanding and seeking a dependable, motivated individual to join our team.

Position Overview

The Order Fulfillment Associate ensures customer orders are picked, packed, and shipped accurately and on time. This hands-on role supports fulfillment operations including order processing, inventory management, materials handling, and maintaining a clean, safe workspace. We are looking for an individual for 25-27 hrs. per week start time 8am with flexible end time as the business needs fluctuate season to season.

Responsibilities

• Monitor, process, and fulfill daily online orders
• Accurately pick, pack, and verify items prior to shipment
• Prepare and stage outgoing shipments for multiple carriers
• Perform stock counts, replenishment, and general inventory control
• Maintain a clean, organized, and safe work area
• Report product, quality, or safety concerns promptly
• Assist with customer order inquiries as needed
• Support additional departmental tasks as required

Qualifications

• Experience in fulfillment, warehouse operations, shipping/receiving, manufacturing, or food production
• Ability to read, write, and communicate clearly in English (Spanish a plus)
• Strong attention to detail, accuracy, and quality
• Basic computer skills
• Reliable, punctual, and comfortable in a fast-paced, collaborative environment
• Ability to lift 30 lbs. and perform physical tasks (standing, climbing, reaching, etc.)
• Must be 18+ and able to pass a background check

Preferred Skills

• Customer communication and problem-resolution abilities
• Motivation to learn new tasks and adapt quickly
• Ability to operate light warehouse equipment (e.g., pallet jacks)
• Strong organizational and quality-focused mindset
• Flexible hours when business needs require

Why You’ll Love Working Here

• Competitive pay and benefits
• Employee discounts on coffee and merchandise
• Supportive, team-oriented work environment
• Opportunities for growth within a long-standing, family-owned company