PT Optical Sales Associate

Shopko Optical; Rochester (MN); On-site; Full time

Job summary

Join a leading optical service provider as a PT Optical Sales Associate in Rochester, MN. This entry-level position offers on-the-job training with no prior experience required. Responsibilities include providing exceptional customer service, assisting with eyewear selection, and maintaining inventory. Enjoy competitive wages, benefits, and opportunities for growth in a supportive environment.

Benefits

Competitive Wages & Sales Incentives

Health & Wellbeing Benefits

Employee Assistance Program

On the Job Training & Certification

Qualifications

• No experience necessary, on-the-job training provided.
• Maintain license as required by state.

Responsibilities

• Provide excellent patient and customer service.
• Assist patients with selecting frames and eyewear.
• Process medical billing information.

Skills

Customer Service

Communication

Education

High School Graduate or equivalent

Job description

Join to apply for the PT Optical Sales Associate role at Shopko Optical

3 days ago Be among the first 25 applicants

Join to apply for the PT Optical Sales Associate role at Shopko Optical

This range is provided by Shopko Optical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $25.20/hr

Optician Pay rate is $18.00 to $25.20 per hour

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Rochester, MN

Position Summary

On-the-job training provided, no experience necessary.

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Taking Care of our teams who take Care of our Patients

• Competitive Wages & Sales Incentives
• Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day
• Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law
• Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability
• Voluntary/Cafeteria Offerings
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program
  
  

Duties And Responsibilities

CUSTOMER SERVICE

• Provide excellent customer and patient service according to company and Optical Center standards
• Analyze patient eyewear needs
• Recommend specific lenses, lens coatings and frames to satisfy patient needs
• Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with proper frame repairs and adjustments
• Show patients how to insert, remove and care for their contact lenses
• Assist Optometrist with case histories and screenings
  
  

BUSINESS AND OPERATIONAL STANDARDS

• Maintain a complete knowledge of third-party plans and claims
• Explain promotions and special lens offerings to patients and customers
• Balance accounts
• Prepare work orders containing specific instructions for Optical Lab
• Process medical billing information
• Ensure proper merchandising of frame inventory
  
  

Minimum Knowledge, Experience & Skills Requirements

• High School Graduate or equivalent
• Maintain license as required by state
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Able to handle multiple customer interactions/phone calls at a time
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
  
  

Essential Functions & Work Requirements

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Ability to grip and hold items
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development
  
  

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wellness and Fitness Services

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