Pt Hotel Front Desk Agent

SpringHill Suites Eau Claire; Eau Claire (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Unknown Hotel is seeking a friendly front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and handle complaints to ensure an outstanding experience for every guest. Strong communication and a passion for guest satisfaction are essential.

If you enjoy interacting with people in a positive work environment, this role is for you. Part Time position with usual shifts from 7 am to 3 pm or 3 pm to 11 pm; mid-shifts may include 5 pm-11 pm or 1 pm-9

Qualifications

• Excellent communication skills and a passion for guest satisfaction.
• Ability to welcome guests, manage accounts, answer inquiries, and field complaints.
• Enjoy interacting with people in a positive work environment.

Responsibilities

• Welcome guests.
• Manage accounts.
• Answer inquiries.
• Field complaints to ensure excellent guest experience.

Skills

Communication skills

Customer service

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment.

• Part Time

• Usual Shift Hours: 7 am-3 pm; 3 pm-11 pm

• (Shifts Vary) - Mid Shifts could include 5 pm- 11 pm; 1 pm- 9 pm; etc.

• Weekend Availability (2-3 Weekends per month)