PT Front Desk & Scheduling Specialist

Qcora; Pleasant Valley Township (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

ORA Orthopedics in Bettendorf, IA is seeking a Physical Therapy Patient Registration specialist to manage scheduling and patient flow. You will verify demographics, scan insurance/ID cards, and ensure accurate eligibility checks in a fast-paced clinic.

The role requires high school diploma, strong communication skills, EMR experience if possible, and flexibility to work evenings/Saturdays with occasional travel to other ORA locations.

Qualifications

• Strong interpersonal, oral, and written communication skills.
• Ability to organize and prioritize tasks accurately.
• Flexibility to work evenings and Saturdays; travel to other clinic locations.

Responsibilities

• Schedule, cancel, or reschedule physical therapy appointments.
• Verify demographic information and update records as needed.
• Scan insurance and identification cards and verify eligibility.
• Direct patients with paperwork and answer questions.
• Prepare patient charts for upcoming appointments.
• Maintain patient confidentiality and HIPAA compliance.
• Assist coworkers in daily clinic operations.

Skills

Customer service

Interpersonal communication

Written communication

Organizational skills

Education

High school diploma or equivalent

Tools

EMR system

Job description

ORA Orthopedics in Bettendorf, IA is seeking a Physical Therapy Patient Registration specialist to manage scheduling and patient flow. You will verify demographics, scan insurance/ID cards, and ensure accurate eligibility checks in a fast-paced clinic.

The role requires high school diploma, strong communication skills, EMR experience if possible, and flexibility to work evenings/Saturdays with occasional travel to other ORA locations.