Patient Registration - Bettendorf

Qcora; Pleasant Valley Township (IA); On-site; USD 30,000 - 42,000; Full time

Job summary

ORA Orthopedics in Bettendorf, IA is seeking a Patient Registration specialist to greet patients, verify accounts and insurance, and manage check-in and check-out with accuracy. You will collect payments and assist with paperwork, while upholding privacy and confidentiality.

The role requires a high school diploma, strong interpersonal and written communication skills, organizational abilities, and flexibility for occasional evenings or Saturdays and travel to other ORA locations.

Qualifications

• High school diploma or equivalent required.
• Customer service experience in a medical office preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Open and close the office, greet patients, and ensure accurate check-in/check-out.
• Verify accounts and insurance information, collect payments, and assist with paperwork.
• Maintain patient confidentiality and HIPAA compliance; act as the first/last point of contact for patients.

Skills

Interpersonal skills

Written communication

Organizational skills

Flexible scheduling

Education

High school diploma or equivalent

Tools

HIPAA knowledge

Job description

Title: Patient Registration

Employment Type: Full Time

Work Hours: Monday through Friday, 7:30 am - 4:30 pm

City: Bettendorf

State: IA

We care about our employees! We value and respect the talented and committed people who make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities:

In this position, you'll be responsible for duties related to the opening and closing of the office, welcoming and engaging our patients, and ensuring that they are accurately checked in and checked out. You'll verify their account and insurance information, collect payments, and assist them in completing paperwork. ORA holds all of our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a member of our Patient Registration team, you're the first and last interaction that each patient will have during their visit to our clinics.

Requirements:

This position requires a high school diploma or equivalent. We would prefer previous customer service experience in a medical office setting. A successful candidate will display excellent interpersonal, oral, and written communication skills as well as the ability to organize and prioritize tasks effectively and accurately. This candidate must have the flexibility to work some evenings and Saturdays as well as the ability to travel to other ORA locations as needed.

The pay range displayed for this position represents the pay range for all positions that are classified in this job grade. Individual pay will depend on a wide range of factors such as candidate skills, experience, qualifications, education, location, licensure, certification requirements, and alignment with company benchmarks. It is not typical for an individual to be hired at or near the top of the range for their position; compensation decisions are dependent on the facts and circumstances of each case.

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery and more. For more information on our practice, visit our website at www.qcora.com.