PT Food Lion To Go Associate - 00480

Food Lion; Gastonia (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated PT Food Lion To Go Associate to provide exceptional customer service and assist in maintaining high standards of operation. This role involves engaging with customers, managing multiple orders efficiently, and ensuring a positive shopping experience. Ideal candidates will have strong interpersonal skills and a desire to work in a supportive team environment. Join a company committed to delivering fresh and affordable shopping experiences while growing your skills in a dynamic work environment.

Qualifications

• Good interpersonal and communication skills are essential.
• Desire to work in a team environment is important.

Responsibilities

• Provide friendly service and assist customers with their orders.
• Maintain cleanliness and adhere to company policies.
• Complete training and meet physical requirements.

Skills

Customer Service Skills

Interpersonal Skills

Communication Skills

Teamwork

Education

High School Graduate or Equivalent

Job description

Join to apply for the PT Food Lion To Go Associate - 00480 role at Food Lion

Address: USA-NC-Gastonia-2211 North New Hope Road

Store Code: Store 00480 Front End (7211139)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion's standard practice manual. Maximize sales through excellent customer service.

Duties And Responsibilities

1. Smile, greet each customer, use name whenever possible, and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
2. Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy.
3. Shop multiple customer orders using the designated tools and equipment.
4. Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.).
5. Substitute items when requested.
6. Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure.
7. Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages.
8. Assist customers picking up orders.
9. Complete Accountability Form from end to end process.
10. Be courteous and helpful to other associates.
11. Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the dress code.
12. Control store expenses through proper use of supplies such as receipt tape, bags, and cleaning supplies.
13. Adhere to all company guidelines, policies, and standard practices.
14. Observe and correct all unsafe conditions that could cause accidents.
15. Notify QA of any cleaning issues or maintenance required for To-Go area and equipment.
16. Successfully complete Computer Based Training (CBT) and Training Aid courses.
17. Perform all other duties as assigned.
18. Meet the physical requirements of the position, with or without reasonable accommodations.

Qualifications

1. High school graduate or equivalent preferred.
2. Good interpersonal, communication, and customer service skills.
3. Desire to work in a team environment.
4. Ability and willingness to learn multiple tasks and technical requirements of the job.
5. Must meet minimum age requirements, when applicable, to perform specific job functions.

Physical Requirements

1. Ability to use computers, smart devices, and other communication systems required to perform job functions.
2. Perform repetitive hand and arm motions.
3. Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
4. Pull or push up to 75 lbs. on occasion.
5. Handle substances associated with cleaning, packaging, fresh produce, and household cleaners.
6. Stand 100% of the time with frequent short-distance walking.
7. Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
8. Meet activity standards for volume.
9. Tolerate working in extreme hot/cold temperatures for up to 20 minutes.
10. Visual ability to check ID cards.

Food Lion provides equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or any other characteristic protected by law.