PT Food Lion To Go Associate

Food Lion; Locust (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated PT Food Lion To Go Associate to enhance customer experiences through exceptional service. This role involves assisting customers with their orders, maintaining store standards, and ensuring a positive shopping atmosphere. Ideal candidates will be team-oriented, possess strong communication skills, and be eager to learn. Join a supportive environment where your contributions make a significant difference in the community. If you're passionate about customer service and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Good interpersonal and communication skills required.
• Desire to work in a team environment is essential.

Responsibilities

• Provide friendly service and assist customers with their orders.
• Ensure compliance with company policies and maintain a neat appearance.
• Control store expenses and assist in the To-Go area.

Skills

Customer Service

Communication Skills

Teamwork

Attention to Detail

Education

High School Graduate or Equivalent

Job description

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Address: USA-NC-Locust-Stanley Plaza S/C

Store Code: Store 00345 Front End (7208914)

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion's standard practice manual. Maximize sales through excellent customer service.

Duties And Responsibilities

• Smile, greet each customer, use their name whenever possible, and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy.
• Ability to shop multiple customer orders using designated tools and equipment.
• Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.).
• Substitute items when requested.
• Scan, bag, and label purchases efficiently and accurately, following established company policies and procedures.
• Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages.
• Assist customers picking up orders.
• Complete Accountability Form from start to finish process.
• Be courteous and helpful to other associates.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty; maintain a neat and clean appearance while adhering to the dress code.
• Control store expenses through proper use of store supplies such as receipt tape, bags, and cleaning supplies.
• Adhere to all company guidelines, policies, and standard practices.
• Observe and correct unsafe conditions that could cause accidents.
• Notify QA of any cleaning issues or maintenance needed for To-Go area and equipment.
• Successfully complete Computer Based Training (CBT) and Training Aid courses.
• Perform all other duties as assigned.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication, and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Physical Requirements

• Ability to use computers, smart devices, and other communication systems required to perform job functions.
• Perform repetitive hand and arm motions.
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
• Pull or push up to 75 lbs. on occasion.
• Handle substances associated with cleaning, packaging, fresh produce, house plants/flowers, and household cleaners.
• Stand 100% of the time with frequent short-distance walking.
• Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
• Meet established volume activity standards for the position.
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time, including in inclement weather.
• Sufficient visual ability to check ID cards.

Food Lion provides equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity or expression, or any other characteristic protected by law.