PT Food Lion To Go Associate - 02683

Food Lion; Hanover (York County); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated PT Food Lion To Go Associate to deliver exceptional customer service and support order fulfillment. In this role, you will engage with customers, assist in shopping multiple orders, and ensure a friendly shopping experience. Your contributions will help maintain high service standards and promote a positive atmosphere. If you enjoy working in a team and are passionate about providing excellent service, this opportunity is perfect for you. Join a company committed to fresh and affordable shopping experiences for the community.

Qualifications

• Good interpersonal and communication skills are essential for this role.
• Desire to work in a team environment is highly valued.

Responsibilities

• Provide fast and friendly service to customers while maximizing sales.
• Assist with order pickups and maintain store standards.

Skills

Interpersonal Skills

Customer Service

Communication Skills

Teamwork

Adaptability

Education

High School Diploma or Equivalent

Job description

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Address:

USA-PA-Hanover-3744 Centennial Road

Store Code:

Store 02683 Front End (7236573)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion's standard practice manual. Maximize sales through excellent customer service.

Duties And Responsibilities

1. Smile, greet each customer, use their name whenever possible, and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
2. Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy.
3. Shop multiple customer orders using designated tools and equipment.
4. Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.).
5. Substitute items when requested.
6. Scan, bag, and label the purchase efficiently and accurately, following company policies and procedures.
7. Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages.
8. Assist customers with order pickups.
9. Complete Accountability Form from start to finish.
10. Be courteous and helpful to other associates.
11. Wear the Food Lion uniform with apron, complete with name badge, when on duty, maintaining a neat and clean appearance in accord with dress code.
12. Control store expenses through proper use of supplies such as receipt tape, bags, and cleaning supplies.
13. Adhere to all company guidelines, policies, and standard practices.
14. Observe and correct unsafe conditions to prevent accidents.
15. Notify QA of cleaning issues or maintenance needs for To-Go area and equipment.
16. Successfully complete Computer Based Training (CBT) and Training Aid courses.
17. Perform all other duties as assigned.
18. Meet physical requirements of the position, with or without accommodations.

Qualifications

1. High school diploma or equivalent preferred.
2. Good interpersonal, communication, and customer service skills.
3. Desire to work in a team environment.
4. Ability and willingness to learn multiple tasks and technical requirements.
5. Must meet minimum age requirements for specific job functions.

Physical Requirements

1. Ability to use computers, smart devices, and communication systems.
2. Perform repetitive hand and arm motions.
3. Lift weights up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
4. Pull or push up to 75 lbs. on occasion.
5. Handle substances related to cleaning, packaging, and food products.
6. Stand 100% of the time with frequent short-distance walking.
7. Reach and grasp at waist level; occasionally above shoulder or below waist.
8. Work in extreme temperatures for up to 20 minutes.
9. Check ID cards visually.

Food Lion provides equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or expression.