PT Dispatcher (Night Shift)

Brigham Young University Hawaii; Hawaii; On-site; USD 24,796 - 26,174; Full time

Job summary

BYU–Hawaii is seeking a Security & Safety Dispatcher to monitor radio traffic, telephone calls and campus alarm systems. The incumbent will coordinate dispatch of security and safety personnel to respond to requests and emergencies, and assist with general office duties as needed.

Key tasks include monitoring systems, handling dispatch for EMS and campus maintenance, issuing parking permits, and maintaining the dispatch log with clear, timely communications.

Qualifications

• Ability to work a flexible schedule including evenings, weekends and holidays.
• Demonstrate clear and concise written and communication skills.
• Ability to hear alarms and other warning devices.
• Ability to multi-task and remain calm under stressful circumstances.
• Ability to type a minimum of 25 words per minute.
• Demonstrate working knowledge of standard office equipment and software (Word, Excel & Outlook).
• Frequently views multiple video displays for extended periods of time to read documents and screens.
• Ability to move around and lift/carry/pull/push objects up to 25 pounds.

Responsibilities

• Monitor Systems (34%): Radio Traffic, Fire System Notification /Alarms, Duress Alarms.
• Dispatch (33%): Security/Safety Personnel, EMS, Fire, On-Call Staff.
• Office Duties (33%): Answer Telephone, Issue parking permits, Dispatch Log, Calls for Service, Other duties.

Skills

Typing 25 wpm

Clear communication

Multi-tasking

Office equipment

Tools

Word

Excel

Outlook

Copier

Job description

Job Summary

The Security & Safety Dispatcher monitors radio traffic, telephone calls and alarm systems on campus. Appropriate personnel are then dispatched to provide the services requested. This position assists with general office duties for the department, issues parking permits and performs other duties as needed.

Primary Responsibilities

Monitor Systems (34%)

• Radio Traffic
• Fire System Notification /Alarms
• Duress Alarms

Dispatch (33%)

• Security and Safety Personnel
• Emergency Services (EMS, Fire)
• On-Call Staff regarding Campus maintenance issues

Office Duties (33%)

• Answer Telephone
• Issue parking permits
• Shifts reports, Dispatch Log, Calls for Service
• Other Duties as assigned

Minimum Qualification & Experience

• Ability to work a flexible schedule including evenings, weekends and holidays.
• Demonstrate clear and concise written and communication skills.
• Ability to hear alarms and other warning devices.
• Ability to multi-task and remain calm under stressful circumstances.
• Ability to type a minimum of 25 words per minute.
• Demonstrate working knowledge of standard office equipment (ie. computer, copier) and computer programs (ie. Word, Excel & Outlook).
• Frequently views multiple video displays for extended periods of time to read documents and computer screens.
• Ability to move around (frequently sits, performs computer tasks, writes by hand, stands, walks and lift/carry/pull/push objects up to 25 pounds.

As an educational institution affiliated with The Church of Jesus Christ of Latter-day Saints, BYU–Hawaii prefers to hire qualified members of the Church in good standing, as authorized under 41 C.F.R. § 60-1.5 (a)(6). To be eligible for employment, applicants who are members of the Church must hold and be worthy to hold a current temple recommend and receive a clearance from the Church’s Ecclesiastical Clearance Office. Job applicants must be able to meet these conditions to advance through the hiring process successfully. An expired temple recommend will prevent consideration for hire.

Approximate starting hourly rate:

18.00 - 19.00. The wage offered could be above or below range based on education and experience as it relates to the job description.