PT Customer Service Representative

National Fitness Partners; Crawfordsville (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join the National Fitness Partners team as a PT Customer Service Representative in Crawfordsville. This part-time position offers a starting pay of $12 an hour, with opportunities for growth and a positive, supportive work environment in the fitness industry. You'll be responsible for providing an exceptional member experience and assisting with various customer service needs.

Benefits

Growth Opportunities

Competitive pay

Shift-differential pay for select shifts

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Qualifications

• Entry-level position with a focus on customer service and member engagement.

Responsibilities

• Provide superior customer service to members, prospective members, and guests.
• Answer calls and greet members in a friendly manner.
• Process purchases and promote fitness classes.

Skills

Customer Service

Problem Solving

Communication

Friendly demeanor

Job description

Join to apply for the PT Customer Service Representative role at National Fitness Partners

3 days ago Be among the first 25 applicants

Join to apply for the PT Customer Service Representative role at National Fitness Partners

Part- Time: Starting at $12 per hour.

Schedule: Friday 9am-1pm, Saturday thru Sunday 11:00am- 7:00pm

Part- Time: Starting at $12 per hour.

Schedule: Friday 9am-1pm, Saturday thru Sunday 11:00am- 7:00pm

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.
  
  

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership including one free Black Card Membership for a direct family member
  
  

Customer Service Representative Responsibilities

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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