Overnight - PT Customer Service Representative

National Fitness Partners; Indianapolis (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the fitness sector is looking for a part-time Overnight Customer Service Representative in Indianapolis. This role focuses on providing excellent customer service, maintaining gym cleanliness, and supporting a Judgment Free experience for members. Ideal candidates are reliable and passionate about helping others in a team environment.

Benefits

Growth Opportunities

Competitive pay

PTO for all employees

Employee Assistance Program

Free Black Card Membership for employees

Qualifications

• Must have customer service experience.
• Must be reliable and have reliable transportation.
• Good communication skills required.

Responsibilities

• Provide a superior level of customer service to members.
• Maintain a clean and safe gym environment.
• Handle phone inquiries and member questions professionally.

Skills

Customer service experience

Reliability

Problem-solving

Job description

Overnight - PT Customer Service Representative

Join to apply for the Overnight - PT Customer Service Representative role at National Fitness Partners

Overnight - PT Customer Service Representative

3 days ago Be among the first 25 applicants

Join to apply for the Overnight - PT Customer Service Representative role at National Fitness Partners

Part- Time: Starting at $12 per hour. The hours are 10p - 6am

This job requires consistent deep cleaning of gym equipment, locker rooms, bathrooms and have customer service experience. Must be reliable and have reliable transportation. Must be able to show up to work on time and ready to handle daily tasks.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.
  
  

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership including one free Black Card Membership for a direct family member
  
  

Customer Service Representative Responsibilities

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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